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Clarion Suites Gateway

Photo gallery for Clarion Suites Gateway

Exterior
Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, blackout curtains

Overview of Clarion Suites Gateway

VIP Access

Clarion Suites Gateway

4.5 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Parking available
  • Laundry
Map
1 William Street, Melbourne, VIC, 3000

Explore the area

  • Popular LocationCrown Casino and Entertainment Complex9 min walk
  • Popular LocationMelbourne Central17 min walk
  • Popular LocationQueen Victoria Market18 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)19 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Melbourne

Clarion Suites Gateway is located in Melbourne Central Business District, a neighbourhood in Melbourne, and is on the Strip and on the riverwalk. Travellers eager for a bit of culture can stop by Princess Theatre, while those who have shopping on the agenda may want to visit Melbourne Central and Queen Victoria Market. Enjoy an event or a match at Marvel Stadium, and consider making time for SEA LIFE Melbourne—a top attraction that's not to be missed.

What's nearby

  • SEA LIFE Melbourne - 3 min walk
  • Crown Casino and Entertainment Complex - 9 min walk
  • Eureka Tower - 9 min walk
  • Melbourne Central - 17 min walk
  • Queen Victoria Market - 18 min walk

Getting around

  • Flinders Street Station - 9 min walk
  • Flagstaff Station - 11 min walk
  • Melbourne Airport (MEL) - 19 min drive

About this property

Clarion Suites Gateway

4.5-star luxury hotel located in Melbourne Central Business District
Close to Crown Casino and Entertainment Complex, Clarion Suites Gateway provides a terrace, dry cleaning/laundry services and a 24-hour business centre. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • An indoor pool
  • Self-parking (surcharge), express check-out and tour/ticket information
  • A 24-hour front desk, a computer station and a porter/bellboy
  • Smoke-free property, laundry services and multilingual staff
  • Guest reviews say good things about the helpful staff and location
Room features
All 122 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews highly rate the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Showers, free toiletries and hairdryers
  • 48-inch LCD TVs with cable channels
  • Separate sitting areas, fridges and microwaves

Languages

English, Filipino, French, German, Indonesian, Japanese, Korean, Malay, Spanish, Thai, Turkish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 30 per day; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • 24-hour room service

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 48-inch LCD TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to March 31 2023 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Self-parking fee: AUD 30 per day (in/out privileges)
  • Late check-out fee: AUD 40 (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Clarion Suites Gateway
Clarion Suites Gateway Hotel
Clarion Suites Gateway Hotel Melbourne
Clarion Suites Gateway Melbourne
Melbourne Clarion
Clarion Hotel Melbourne
Clarion Melbourne
Clarion Suites Gateway Hotel
Clarion Suites Gateway Melbourne
Clarion Suites Gateway Hotel Melbourne

Frequently asked questions

Does Clarion Suites Gateway have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 9:00 PM.

How much does it cost to stay at ?

As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at on 11 Dec 2022 start from ₹10,512.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Clarion Suites Gateway pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Clarion Suites Gateway?

Self-parking is available for AUD 30 per day.

What time is check-in at Clarion Suites Gateway?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Clarion Suites Gateway?

Checkout is at 11 AM. Late checkout is available for AUD 40 (subject to availability).

Where is Clarion Suites Gateway located?

Located in Melbourne Central Business District, this luxury hotel is within a 10-minute walk of SEA LIFE Melbourne, Melbourne Convention and Exhibition Centre and Crown Casino and Entertainment Complex. Marvel Stadium and Melbourne Central are also within 1 mi (2 km). Flinders Street Station is 9 minutes by foot and Flagstaff Station is 11 minutes.

Can I cancel my reservation for free at Clarion Suites Gateway and receive a full refund?

Yes, Clarion Suites Gateway offers free cancellation on select room rates, because flexibility matters! Please refer to Clarion Suites Gateway cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1000 reviews" "
" "10 - Excellent 63%
Rating 8 - Good. 313 out of 1000 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 40 out of 1000 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 15 out of 1000 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 3 out of 1000 reviews" "
" "2 - Terrible 0%

9.2/10

Cleanliness

9.4/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Excellent

Ting Wei
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical hotel setting with amiable staff. Room was clean and tidy with a great view to Southbank and the Yarra River. Beds were comfortable and the water from shower was hot enough for a relaxing bath. Locating near the Flinder Street Station and within the free tram zone made traveling easy. Unfortunately the walls were too thin that we could clearly hear people talking from next door. Noise from trains running in the station could not be ignored. Recommend to bring own earplugs if you are a light sleeper.
Stayed 1 night in Dec 2022

10/10 Excellent

Kerryn
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and quiet. Location is excellent.
Stayed 1 night in Nov 2022

10/10 Excellent

Samantha
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to everything and great service from staff.
Stayed 1 night in Nov 2022

8/10 Good

David
Travelled with family
Liked: Cleanliness
Average hotel and over priced. No breakfast or dinner available Had a problem with hot water one morning, had to shower in cold water
Stayed 3 nights in Nov 2022

8/10 Good

Ellen
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff.. enjoyed my stay
Stayed 4 nights in Nov 2022

4/10 Poor

Tanya
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was overall very good but communication with reception is shockingly poor! After 8 working days I am still waiting for my deposit to be refunded. I have emailed direct to chase but no response or acknowledgment. Poor service how long does it take to answer a simple email ?
Stayed 2 nights in Nov 2022

8/10 Good

Linda, Jonesboro
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and roomy. Quiet and a great location. Close to everything.

10/10 Excellent

Ramez
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff are the best
Stayed 2 nights in Oct 2022

6/10 Okay

Alex
Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was decent view was good however bath room and showers needed to be improved
Stayed 1 night in Oct 2022

10/10 Excellent

Andrew, Portland
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quality rooms and walking distance to restaurants, transport and shopping
Stayed 1 night in Oct 2022