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"Amazing, clean place to stay in a very busy area. The river runs directly behind the hotel so every room has a view. The beds are soft and if you are traveling with family each room has a thick partial wall between the two beds to give a degree of privacy not common in any other hotel I have ever been in. They even have two tv’s, one for each bed. Amazing!"

"Amazing"

"Great location!"

"The hotel was great and to top it off, we watched a bear in the parking lot twice. Highly recommend"

"I booked the property for a few reasons. One is, I saw that it was walking distances to alot of the downtown market/activities, and also because of the fireplace in the room, and the hot tub on the property. I arrived and saw that both the pool and the hot tub was closed due to maintenance. (Would’ve thought they would do maintenance on both during the off-season not the beginning of busy season) Me and my lady wanted to wine down at the end of the night with a bottle of wine in front of the fireplace but it would not stay burning. The staff was accommodating when requests were made to have technician come by. Maintenance technician came by twice to get it to work but had no luck. (Stay at hotel for three days and was not able to use the fireplace) Also, parking spaces is very tight, esp with oversize vehicles. Garage ceilings is very low, if your vehicle is higher than 6 feet you will have problems parking. I’ve been to Gatlinburg a few times, but never booked at this location, not saying/knowing if these are ongoing issues with the property however, these were a few problems I ran across. Again, the front desk staff was nice. "

"My kids love it! Just the arcade could.be way better "

"Our stay at Dollywood was truly magical. The resort itself is absolutely beautiful, and our room was clean, comfortable, and had everything we needed. Check-in was quick and easy, and the staff were all very friendly and welcoming. We especially enjoyed taking a walk around the property—the scenery is just stunning and really adds to the overall experience. At night, we would turn the t.v on and were able to listen to Dolly read stories. It was pretty awesome. If I had one small complaint, it would be the pillows, which were quite uncomfortable. The first night made it a bit difficult to sleep, but by the second night we had adjusted. Overall, we had a wonderful stay and would definitely recommend this resort to others. "

"Only complaint is you can hear everytime someone takes a shower it’s really loud thru the wall and that soap dispenser sounds like somebody’s banging on the wall when they’re trying to get soap. "

"Good location. Walkable to most areas. Good, secure parking. Rooms are clean, but in desperate need of updating "