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"The room we stayed in had a fake eyelash in the bed, a little concerning if the bedding was actually cleaned before our arrival or if it fell off from whoever cleaned the room. Our fridge wasn’t working but maintenance was quick to replace it."

"Some of the carpets were tiered. "

"Overall, stay was excellent. Good breakfast and clean rooms. Working air conditioner and generally friendly staff. The only downside, if a room is booked by a family (2 adults, 2 kids) why do you provide supplies (soap & shampoo) equivalent to one person? Kindly consider the number of occupants at booking and prepare supplies equivalent to them. Nevertheless, it was a good stay. The front staff and housekeeping were really top-notch."

"My reservation was canceled by the hotel the day of my stay. I’ve stayed numerous times at this location. Most recently, I was critical of the cleanliness of the pool area, equipment not working properly, and poor customer service. After my review, I was told that the hotel could not meet my expectations and they would no longer accept my reservations. It would have been easier to simply: 1. Clean pool 2. Repair hot tub 3. Repair BOTH ice machines 4. Clean trash from common areas and parking lot 5. Actually SPEAK to me about my concerns. I sent a letter to the owner and apparently they do no want constructive criticism. I asked twice to speak to manager and no one called me back. This owner and manager should be ashamed. I plan to write them again and voice my concerns on Every Rating and travel platform. I’ll be reaching out to Scottsdale Chamber of Commerce as well. It’s a shame. This was once a regal and great place to stay. "

"Walked through the door and felt like we were transported to a very cool 50's Rat Pack hotel. The vibe was luxury and chic. Pleanty of places to see and be seen as well as cozy hideaways. The grounds are exceptional. Flowers and greenery everywhere. Our room was 2 floors with a spectacular kitchen. Comfortable clean and top of the line. We're planning a return just to stay again The onsite Zuzu bar and restaurant was perfect. Excellent food and a excelent bar."

"Overall cleanliness, shuttle and the convient restaurant/bar excellent."

"Great place to get away and relax"

"The glory is starting to fade."

"I really enjoyed staying at this resort. It was peaceful and spacious. I stayed in a villa. I really liked how large the rooms were and the patio area was nice. I brought my dog so the patio was nice to take my dog outside. The rooms were very clean. Even with being pet friendly the rooms did not have any pet oder. The resort is older but is well maintained. The pool area was clean. I saw in reviews people said the walls were thin and they cough hear people next door. I was worried about that but I did not have any issues with hearing my neighbors. I would definitely recommend this resort and if I’m back in the area in the future I would stay here again."