Search Hotels in North Hills West, Los Angeles

"The service here is terrible!! The valet was never there when I pulled up. I waited over 10 mins each time. They seem to care more about people eating at the rooftop restaurant more than they do their actual guests. At check in, no one asked me to help with my bags. I also paid for late check out, 50 additional dollars to check out at 3:00 pm, which love that they have that option. However, the next day I got stuck in the elevator because my key stopped working. I couldn’t go up and for some reason the “door open” button was not working. I had an overall terrible experience. The rooftop pool views are amazing but the service absolutely sucks!"

"Noisy and impossible to sleep. You can hear everything from upstairs. The cleaning crew started making noise at 7am. Some of the ladies from the reception need to drop their attitude. So frustrating when you’re trying to find something out and you’re being treated as if you’re staying there for free and bothering them."

"No issues, family had a blast. Breakfast was delicious."

"Remodeled recently. Rooms are very spacious. Appreciated the quiet hours. Located near shops and restaurants."

"Amazing"

"Nice, friendly staff. There was a problem with original booking so they upgraded a not extrxa cost."

"I stayed for a week with my adult daughter. We both felt safe and comfortable at this hotel. The rooftop bar with pool and night time skyline was fantastic"

"The room was clean and tidy and the beds were very comfortable."

"Staff wad ok"