- Disliked: Staff & service, amenities, property conditions & facilities
I didn't expect that in London it is possible to be stolen from the hotel restaurant. I understand that prices are prices, but I CANNOT accept to pay the price of a "dinner" for a few "crumbs" of food (what was left over from dinner). It is true, the second evening I had an wonderful dinner, paid also!... I asked at reception to speak with the owner of the hotel. He didn't find time for me. In general, the atmosphere was of a false kindness, and the conditions reminded me of the horrors of the earthquakes... At any crossing of a bus or other heavy truck the hotel is scratched. I really DEEP REGRET that I chose this hotel. It was for the first and last time!