- Disliked: Cleanliness, amenities, property conditions & facilities
This is not a 4 star hotel... most I would rate it is a 3-star. The best thing about this hotel is the location; everything else needs work. They are in the middle of construction/refurbishing which was not disclosed at the time of booking, I found out at check-in when I was told it shouldn't affect the stay.. well the noise started at 7am LOL so if you are having jet lag then tough luck. Aside from all the appearances or lack of, the best surprise came while sitting at the hotel bar when a mouse started roaming around our table (I have a video). The staff didn't seem as surprised about the mouse as I was. They comped breakfast and half of the bar bill. I expected better from a 4 start resort; I don't recommend staying at this hotel.