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Crowne Plaza London Heathrow T4, an IHG Hotel

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Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of Crowne Plaza London Heathrow T4, an IHG Hotel

Crowne Plaza London Heathrow T4, an IHG Hotel

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Terminal 4, Swindon Road, London Heathrow Airport, Hounslow, England, TW6 3FJ

Explore the area

  • AirportLondon (LHR-Heathrow)14 min drive
  • Popular LocationWindsor Castle23 min drive
  • Popular LocationHyde Park37 min drive
  • Popular LocationWembley Stadium40 min drive

Choose dates to view prices

About this area

Hounslow

Located in Heathrow Villages neighbourhood, Crowne Plaza London Heathrow T4, an IHG Hotel is connected to a railway/underground station. Runnymede Air Forces Memorial (Runnymede Memorial) and Hampton Court Palace are notable landmarks, and some of the area's popular attractions include Thorpe Park and Royal Botanic Gardens, Kew. Enjoy an event or a match at Twickenham Stadium, and consider making time for LEGOLAND® Windsor—a top attraction that's not to be missed.

What's nearby

  • Kempton Racecourse - 8 min drive
  • Stockley Park - 10 min drive
  • Windsor Castle - 23 min drive
  • Hyde Park - 37 min drive
  • Wembley Stadium - 40 min drive

Getting around

  • Heathrow Terminal 4 Station - 2 min walk
  • Heathrow Terminal 4 Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 14 min drive

About this property

Crowne Plaza London Heathrow T4, an IHG Hotel

4-star Art Deco hotel connected to a railway/underground station in Heathrow Villages
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Crowne Plaza London Heathrow T4, an IHG Hotel offers 304 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 52-inch Smart televisions come with satellite channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Languages spoken

English, German, Hindi, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (GBP 20 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6 AM to midnight
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: GBP 17.95 for adults and GBP 9.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Urban Brasserie
  • Destination Bar
  • Express Cafe & Restaurant

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter

Business services

  • Business centre
  • Conference space (1313 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar in shower
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 52-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 29 November and 28 February.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for GBP 25.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 17.95 for adults and GBP 9.95 for children (approximately)
  • Airport shuttle fee: GBP 5.50 per person (one-way)
  • Airport shuttle fee per child: GBP 0 (one-way), (up to 12 years old)
  • Covered self-parking fee: GBP 20 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza London Heathrow T4 Hotel Hounslow
Crowne Plaza London Heathrow T4 Hotel
Crowne Plaza London Heathrow T4 Hounslow
Crowne Plaza London Heathrow
Crowne Plaza London Heathrow T4
Crowne Plaza London Heathrow T4 an IHG Hotel
Crowne Plaza London Heathrow T4, an IHG Hotel Hotel
Crowne Plaza London Heathrow T4, an IHG Hotel Hounslow
Crowne Plaza London Heathrow T4, an IHG Hotel Hotel Hounslow

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 328 out of 469 reviews
5 - Excellent 70%
Rating 4 - Good. 102 out of 469 reviews
4 - Good 22%
Rating 3 - Okay. 20 out of 469 reviews
3 - Okay 4%
Rating 2 - Poor. 8 out of 469 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 469 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was very modern and comfortable. Of course, there is only one reason that you would be there - proximity to Heathrow. But this was an enjoyable place to stay overnight.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, good size, and the bar drinks and food are very good. I would stay there again for a short layover
Stayed 1 night in Jun 2022

2/5 Poor

Travelled with partner
Disliked: Staff & service, amenities
Paid for breakfast with our reservation and then was charged for breakfast. We arrived late and all machines were down so couldnt use a card other than the one was reserved on for in room dining. No vending machines or anything. Dont accept cash for room service. But were happy to take my cash at breakfast even though it was supposed to be included. So basically paid twice. Thanks.
Stayed 1 night in Jun 2022

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Yes strange things going on, like at around 10am in the morning, i had a man knocking on my door who said that he thought this room was unvaccant, i should have gone and he needed to get it ready for the next customer checking in for today.why didn't he know and wasn't allowed to stay until 12pm? And at checking out, i needed to get my car parking ticket validated, a doorman told me to go round to the holiday inn desk as they can do it, holiday inn couldn't do it as am i crowne plaza customer and sent me back, resulting in losing my place in the que!
Stayed 1 night in Jun 2022

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice airport hotel - late night bar and room service - a little far from airport (30 pounds taxi ride) - but comfortable, quiet and well appointed.
Stayed 1 night in Jun 2022