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DoubleTree by Hilton London Heathrow Airport

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In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi

Overview of DoubleTree by Hilton London Heathrow Airport

DoubleTree by Hilton London Heathrow Airport

4.0 star property

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
745 Bath Road, Cranford, Hounslow, England, TW5 9QE

Explore the area

  • AirportLondon (LHR-Heathrow)10 min drive
  • Popular LocationHyde Park31 min drive
  • Popular LocationBuckingham Palace37 min drive
  • Popular LocationPiccadilly Circus42 min drive

Choose dates to view prices

About this area

Hounslow

DoubleTree by Hilton London Heathrow Airport is located in Cranford, a neighbourhood in Hounslow, and is near the airport and near a metro station. The area's natural beauty can be seen at Hyde Park and Richmond Park, while Thorpe Park and Natural History Museum are popular area attractions. Check out an event or a game at Twickenham Stadium, and consider making time for Science Museum, a top attraction not to be missed.

What's nearby

  • Syon Park - 10 min drive
  • Twickenham Stadium - 18 min drive
  • Hyde Park - 31 min drive
  • Buckingham Palace - 37 min drive
  • Piccadilly Circus - 42 min drive

Getting around

  • Hounslow West Underground Station - 3 min drive
  • Hayes & Harlington Station - 5 min drive
  • Heathrow Airport (LHR) - 10 min drive

About this property

DoubleTree by Hilton London Heathrow Airport

4-star Hounslow hotel in Cranford with 24-hour fitness
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
DoubleTree by Hilton London Heathrow Airport offers 200 accommodations with laptop-compatible safes and a safe. LED televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Hounslow hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Languages spoken

Arabic, Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Russian, Slovak, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15.00 per night)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 5:00 AM to 11:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 17.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Brasserie

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (3240 square feet)
  • Meeting rooms - 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 40-inch LED TV

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 17.00 per person (approximately)
  • Airport shuttle fee: GBP 5.50 per person (one way)
  • Airport shuttle fee per child: GBP 0 (up to 15 years old)
  • Self-parking fee: GBP 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Heathrow Airport
DoubleTree Hilton London Heathrow Airport
DoubleTree Hilton London Hotel Heathrow Airport
DoubleTree Hilton London Heathrow Airport Hotel
DoubleTree by Hilton London Heathrow Airport Hotel
DoubleTree by Hilton London Heathrow Airport Hounslow
DoubleTree by Hilton London Heathrow Airport Hotel Hounslow

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 375 out of 975 reviews
5 - Excellent 38%
Rating 4 - Good. 383 out of 975 reviews
4 - Good 39%
Rating 3 - Okay. 131 out of 975 reviews
3 - Okay 13%
Rating 2 - Poor. 46 out of 975 reviews
2 - Poor 5%
Rating 1 - Terrible. 40 out of 975 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.1/5

Property conditions & facilities

3.8/5

Eco-friendliness

3/5 Okay

Travelled with family
Liked: Staff & service, amenities
The buffet breakfast was excellent, interaction with the staff was minimal but very nice. Room condition was not good. Carpet had a large tear and was stained, furniture was worn, lightbulbs were all mismatched, no soap dish in the bathroom - just little things that made it seem as though only enough was being done to keep it rented for another night, but not like anyone truly cared about the overall condition.
Stayed 1 night in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful for my one night stay, thank you
Stayed 1 night in Jun 2022

2/5 Poor

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointing for a Hilton property. There was mildew in the shower and part of the shower mixer was missing. The area just outside the front door of the hotel was strewn with cigarette butts and dirty otherwise. Check-in and restaurant staff were young and seemingly inexperienced or just could not be bothered to do their jobs well. Won’t be staying at this one again.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant waiters greetings great people had a nice to talk Nevin & Dixon😎😎👍👍and cleaners wonderful greetings room always clean very nice people👍👍I'll be back soon😎👍😊
Stayed 5 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 2 nights in Jun 2022