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Raíces del Cielo Oasis Holístico

3.0 star property
Guests enjoy Mexican cuisine under sunny skies at this peaceful retreat, where the rooftop pool surrounded by gardens offers a perfect stress-relief spot

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Raíces del Cielo Oasis Holístico offers a tranquil escape with a full breakfast, sports massages, a rooftop pool, and an outdoor entertainment area. Enjoy authentic Mexican dishes at the on-site restaurant. Practical amenities include free WiFi and luggage storage.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

There is no front desk at this property

Guests must contact the property for check-in information

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 950 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Raíces del Cielo Oasis Holístico have a pool?

Yes, this property has an outdoor pool. Pool types include natural and rooftop pools.

Is Raíces del Cielo Oasis Holístico pet-friendly?

No, pets are not allowed at this property.

How much is parking at Raíces del Cielo Oasis Holístico?

Self-parking is free at this property.

What time is check-in at Raíces del Cielo Oasis Holístico?

Check-in start time: 2:00 PM; check-in end time: 7:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Raíces del Cielo Oasis Holístico?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Raíces del Cielo Oasis Holístico provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 950 per vehicle applies.

Where is Raíces del Cielo Oasis Holístico located?

Situated in Puerto Morelos, this hotel is in the same region as Xcaret Eco Theme Park, El Rey Ruins and Delfines Beach. Regional attractions also include La Isla Shopping Mall and Xpu-ha Beach.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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