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"Bus passes a big help. Do post bus schedule in room on back of door. Need better light by ironing board. Love the UG parking. Shade broken in room. Bring your own toilet paper. Comfortable bed. Great family friendly place. I felt safe as an elder person."

"Front desk staff were really nice, upgraded our room and gave late check out without us asking."

"Outstanding staff, fabulous location, extremely clean and conveniently located to restaurants and shops! "

"Very nice and well maintained hotel, beautiful, spacious and comfortable room with a view on the mountain, excellent hot bath area in the open and sauna and decent gym (even though the addition of weighs and mats would be welcome). The only facility which we miss was an office area where to read and use the computer. However all together really excellent and very good quality for money. "

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"Hot pool was great, our kids loved it. Standard room was a good size for our family (2 adults, 2 little kids and a baby). No problem with parking, although the underground parking was limited. Liked that there is a bus stop right across the street - very convenient. Also nice to have a restaurant on site. Mini fridge is on the smaller side."

"The pool was only a oversized hot tub. The room seemed small, the bathroom was a poor design if you are a larger person. The sink hung off the vanity, at the same level as the door handle. The toilet was no higher than the top if my calf. The front desk staff were hit and miss on friendliness. Breakfast was held in the onsite Keg restaurant and it was just average. "

"Everything was very good"

"This hotel offers excellent value for the price. One of the best features was access to the rooftop hot tub and sauna at Canoe hotel right across the street — a relaxing way to unwind, especially with the mountain views. The property was quiet and clean, which made for a comfortable stay. It’s within walking distance to town, and the complimentary bus tickets were a helpful added convenience. The in-room coffee kit was a thoughtful touch, and the staff were friendly and easy to deal with throughout. Overall, a solid choice if you’re looking for good value and a few nice extras."