Ryokan in Kanagawa Prefecture

"Clean room. Convenient location. Excellent staff service. Great hotel overall in all areas."

"The location is beautiful, amazing views but the hotel is a bit old. We went to Hakone to relax and spend a night enjoying the onsen but we weren’t unable to get in due to having tattoos something that the website should have in more details instead of having it in the small print. The tv was only in Japanese so we couldn’t watch tv. The elevator was not working we had to carry 3 luggage down 3 floors and the sign on it was only in Japanese and I touch the bottom an it shocked me. I was very excited to stay but I was kind of disappointed. "

"Excellent staff and housekeeping throughout our stay. Amazing breakfast too. Shopping malls and train station was easy to get to due to its close proximity."

"Not much English speaking - one mean concierge lady, dismal dated room and no breakfast?! Good stuff: great view, "

"Great hotel, and within walking distance of cruise port. Would definitely stay there again"

"Good location near the airport, can also get to Yokohama easily. Convenient hourly shuttle to Haneda. Onsen bath for both genders offered. No vegetarian options for breakfast was annoying though."

"Great stay would definitely come again"

"Included breakfast selection is limited but quite good ... lineup and waiting period for unreservable breakfast was disappointing. Dinner dining times are too short ... but dinner choices are decent."

"Yes but smal"