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"Cleanliness and service"

"The room was clean, the beds were comfortable, the staff was friendly as could be! The Richardson felt like the center of action -- the holiday market out front was incredible, with people everywhere having a good time under the beautiful lights in this iconic architectural marvel. And once we were upstairs, it was quiet and cozy. Perfect spot."

"Airport shuttle was prompt and cortiest "

"We had a lovely room with a king bed. Clean and newly renovated. Staff at the front desk were very friendly. Sue and Ed provided amazing service and a delicious breakfast with a huge selection of options. Shuttle drivers to the airport were Helpful and on time. Park and fly option was appreciated for our two weeks away. Great Christmas decor for the season in the lobby and buffet We would definitely book this hotel for our next stay in the area"

"Excellent location! Easy walk to park / falls, drinx / eats and, of course, tourist stuff. Nice lobby bar / restaurant with good food. Clean, comfortable and spacious room. Would definitely stay again when in the area."

"staff was very courteous and room was clean and spacious "

"Easy check in, large rooms. We came for the Bill's game and it more than met our needs. Plenty of parking and walking distance to Anchor Bar for dinner. "

"Hotel staff was very helpful, airport shuttle drivers were courteous & friendly and the bed was super comfortable. Booked this trip to just unwind & get some rest & it did everything that needed to be done. Also got a room upgrade which was fun"

"Clean room,and quiet while I stayed. Breakfast is very good. Staff is friendly. "