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"Clean rooms friendly staff "

"We really enjoyed our stay at the Urban. It was so clean, quiet, very central and had everything we needed. The staff were friendly, helpful and so professional. They even offered us an afternoon drink. That doesn't happen very often. Thank you for a fabulous stay."

"Clean rooms with good staff."

"Loved the room for 1 person, TV, aircon, fridge, basin and small storage. Found it very quiet when sleeping would definately stay there again"

"Very nice room with lots of space, surprisingly quiet!"

"Great place to stay to get away from the usual Mascot airports. We had a great trivia night experience along with great food menu and specials. Great wine list.The rooms were very comfortable and great old nostalgia upstairs."

"Staff went above and beyond to attend to my needs. They were friendly and courteous. A great spot,close to shops and buses. Room was very clean and neat.Wonderful selection of wine in the mini bar! Will definitely be staying there again! Thank you."

"Staff were exceptionally kind & understanding and offered easy solutions to booking amendments, Mr Saga at the front desk is clearly from the old school of hotels and was professional, charming and accommodating. Beds are super comfy and the room was spacious, clean and has excellent air conditioning. Excellent location with public transport only a few steps away. "

"Always enjoy our stay, staff are friendly & helpful. Beds are excellent. Very basic & cheap but we have a wonderful night sleep. We’re elderly & have no complaints. Close to IKEA, McDonalds next door & simple buffet breakfast in hotel."