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"Slow and annoying check in process - not user friendly. They need to improve that because almost 10mins to check in through a slow online questionnaire platform isnt great. The hotel is a maze.. with a lack of signage. No kettle or even hairdryer which are basics! Good location."

"Very clean bed - lovely hotel too. Gym and spa were awesome and we definitely will return. "

"Fantastic stay, all staff were so friendly. Lovely room with a super comfy king size bed. Great choice at breakfast 👌 Will definitely stay again."

"The guy with the short hair and contacts at reception was rude. Didnt want to help with bags and was overall very awkward. However the night shift guy ( European looking) was very generous and helpful. "

"Not having an onsite parking is troublesome. Although parking is available across the street but need to pay £13 per day and will need to pay additional if you leave the parking and re enter each time. Rest the staff and hotel is excellent. Will definitely book again except for the parking issue"

"Enjoyed our stay. Excellent location would stay there again!"

"Great location & excellent breakfast"

"Great stay, room immaculate, friendly and helpful staff!"

"Amazing place, clean, friendly, nothing too much trouble. Excellent food. So easy to get from train station. 10/15 min walk or use the free bus from the station. Goes around the city takes about 20/25 mins to get to Shudehill stop. Off the bus two min walk up the road and the hotel is there. Everything is accessible to walk to. We dined at 20 Stories restaurant well recommend. 22 min walk from the Crown Plaza. Cheaper to stay than premier inn and far better. Service impeccable"