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"Great location on the edge of Chinatown and next to St Peters Square for the trams and buses. Staff were lovely and friendly. Only thing I will say is the bed was situated up against the wall on one side so whoever was sleeping on that side had to shuffle down the bottom of the bed. Apart from tgat a great pjace to stay. "

"Good hotel great location"

"Staff were very helpful and were quick to fix an issue around my room being cancelled halfway through my stay"

"Love the room"

"Clean room. All staff were very helpful and friendly. Excellent amenities but unfortunately did not have time to enjoy them. Perhaps next time."

"It’s unfortunate that this chain charge a premium rate for what is essentially a budget hotel with interesting decor. Check in was alarmingly quick. No ID check of any sort. Room was fine but no basics such as hair conditioner or a bottle of water makes it feel low budget. Add in a local guide/magazine in the room that’s two summers out of date and it starts to feel like they’re not too fussed about details, which is a shame. "

"Room was lovey although small and nothing like the picture. I did question the bed as it was supposed to be a king size bed but it was a queen size bed. Sink for bathroom was in the room and no hooks to hang anything in bathroom or coats in bedroom. No pot for toothbrush Nice hotel and great position and cozy atmosphere "

"The spa area felt quite cold particularly around the pool so not very conducive to relaxing on the sun beds. The temperature of the pool was quite cool. Best to go in before using any of the thermal journey! Rooms starting to need redecorating in places and my air conditioning unit in Room 313 was leaking water onto the carpet below. Breakfast choice was really good and food was hot. WiFi was very good. Plenty of free parking at the hotel"

"Price was extravagant; thought I was paying for something special - now realise it was priced high on Hotels.com. Bar dirty, staff tardy - But seating area relaxing despite uncollected glasses. Room small, bed lumpy, no water, no glasses, no mug (only paper cup), not enough loo paper, no view, shower Luke warm, bathroom door wouldn’t close easily, loose toilet seat. Location ok otherwise very disappointing."