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"Amazing"

"The hotel is very clean and well-maintained. Staff is friendly and helpful."

"The hotel is located close to Tokyo Station, making it easily walkable to and from the hotel. We did have our large luggage delivered (great service) for a nominal fee, so only had carry-on bag/backpacks. The 16th floor lobby has beautiful views of the city, including Tokyo Tower. The rooms are located in the ascending floors from there. They're well appointed but smaller overall. They could use a bit more space for laying out luggage, which can get tricky with multiple pieces. While there was a small closet, the room had a king size bed, so a little give and take. The hotel felt secure making it easy to leave belongings behind without worry while sightseeing, etc. It's definitely more in the business district, but felt comfortable enough for touring. We were unable to try the restaurant for dinner due to a child age minimum. We did try the breakfast buffet which offered Japanese dishes (i.e., miso soup, dim sum) along with a crepe station & traditional eggs, etc. Everything was temperature appropriate and very tasty. I would definitely consider staying here in the future, and enjoyed this one."

"Room was on the small side, have to climb over wife to go to the toilet, room would have suited a single bed, lifts very busy in morning, suggesting go up to get down with your luggage"

"Perfect central location, great staff, had everything we needed."

"Everything was exceptional and always very helpful."

"Great location."

"Clean, good breakfast, staff were great and location to train and local food fantastic with less than a two mi tie walk to train and metro. 10/10 for location "

"Location was great. However the room was terrible! Cramped, no storage space, noisy, and the negatives could go on. The outside of the building looked like a high-rise jail block house. And the room seemed like a prison cell. We had a single double bed that was pushed up to one wall and only allowed about 16 inched of space on the other side to walk around. No storage, only a couple of hanging hooks. Bath area was of modular design with plumbing below raised floor. I'm 6 foot tall and I had to duck down as to not hit my head on the shower ceiling. Price was ok for the area, but if I ever went back I WOULD NOT stay at this property again. 4 nights was painful. Spend a few dollars more and go somewhere else. Besides, if you loose your room key it's Y2,000 added to your bill. If you want and extra pillow - you pay extra (rental fee)."