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The staff here are what make this place so fantastic! The rooms are clean, have everything you need and staff are helpful for anything else. Definitely recommend if you want to be somewhere social and lively.

lovely room, great hotel in a good location.

The hotel and staff are faultless, absolutely no complaints and the welcome was exceptional. What didn’t i like - you have to be wary on the streets in downtown, like any major city I guess.

We had a wonderful one-night stay at the Pan Pacific Vancouver and only wish we’d had longer to enjoy the hotel! We arrived a little early at around 3pm, so our room wasn’t quite ready yet as check-in was from 4pm. When we returned later that evening, we were absolutely delighted to find that we’d been upgraded to a stunning harbour view room. The view was gorgeous and the room itself was beautiful — it really made our short stay feel special. We also enjoyed a drink in the bar using some of...

Helpful and friendly staff. Hotel sited in a good location with about a 20 min walk to Canada Place.

Perfect in every way

The staff were extremely welcoming and were very approachable. The cleaning staff were attentive and friendly, and the room was always clean whenever they had been in. I didn't have breakfast at the hotel so can't comment on it. I had the king size bed which was extremely comfortable! One of the best hotel beds I have ever stayed in and would go back for that alone! The Dyson hairdryer wasn't included in my room which I was gutted about, but I guess you can't have everything! I received an...

Great location and amazing views from partial harbour side room. Great food in restaurant although limited in choice. Fire alarm went off in middle of night and ended on street. Limited info and no info the next day or apology or even a morning coffee to say have a good day. The staff didn’t follow fire precautions and told people to wait in lobby until fire dept had cleared building. Should have been across road. Lifts took over an hour to get people back to rooms. But… amazing location and...

A great location and excellent quality. Nice suite and balcony. Good coffee machine which is always appreciated. Quiet location and room. Would stay again.

Loved all of my stay

What a fabulous hotel. Situated a couple of blocks back from the Waterfront (5 min walk) you’re getting the 5* experience for less $. And it’s quiet. The rooms are very clean and comfortable, and if you want more of anything (coffee, water, coat hangers etc) you just ask and it’s there. The cleaning team are flexible about when they clean the room. The staff at the hotel really make it. It’s not often I go to a hotel where all the staff, no matter their role, are so welcoming, personable and...

We stayed for 4 nights. We didn't have time to use the pool but it looked nice. The room was perfect as was the location. Very close to yaletown, gastown & Robson street. The bar downstairs served great food and drinks. I would definitely recommend the hotel. The staff were very helpful as was the concierge in recommending places to eat and hire bicycles around Stanley park. We really enjoyed or short stay.

Great value hotel in the centre of Vancouver easy walking to buses and the waterfront. Really helpful and friendly staff. Large comfortable room and kitchen facilities if needed. Would thoroughly recommend