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"Our room smelled like room spray and cigarettes"

"Hotel ambiance was AWESOME the only complaint I have it the water in the lazy River had a lot of debris! Another than that we had and AWESOME TIME I would definitely book again!!!"

"Our stay was great, there was so much to do on the complex, we didn’t have to go out of the complex to have fun, But my husband complained about the bed he says it was not comfortable at all.. but overall I like the place.."

"Overall good experience. Had a few hiccups throughout my weeks stay but nothing that couldn’t be fixed."

"Absolutely perfect for families looking to save a little money compared to Disney property resorts and still get that magical experience. The staff is wonderful, the property is wonderful. More than enough things to do on the property. Very close driving distance to anything you want to do. Couldn’t recommend this place more."

"If you are looking to have a good time with your kids, this is the place to go. The facility is very clean, the staff is great, and the water park is large enough to keep children entertained. The pools also have a suitable depth for kids."

"Great"

"Room was runned down. Damaged and dirty doors, towel hooks falling apart, carpet floor transitions pocking thru. Showers not cleaned after cleaning crew was done. Overall impression. I am not sure how is this facility labeled as 5 star hotel. "

"This place was excellent, the location is perfectly centered next to Southpoint and Lincoln Avenue, along with Whole Foods right across the street. Everything was fantastic other than the 3 day fire alarm, that was miserable 3 out of the 10 days I stayed. I wish I was informed before."