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Fantastic hotel! The service was outstanding especially the housekeeping service. Was great to have a lovely clean pool to swim in. Location is handy for all major sights. Walking distance to new market and Eden gardens.

A very good hotel in the very centre of Kolkata. The staff are very friendly and helpful. I had a Club room which was very spacious. Good housekeeping.

The property was situated in a convenient area to all the shops etc, the rooms are modern for a building of that age and well maintained. The property itself is a gem and is being maintained to keep its heritage.

The staff were great. Helpful , patient , accommodating. This hotel is comfortable (not flashy) both restaurants served tasty food. . A great place to stay in Kolkata

I've stayed here many times, always enjoy my stay as staff are very friendly and great service offered all the time. Looking forward to staying there again during my next visit!

The stay was good

One of the best 5 Star Hotels we have stayed in. Attentive and courteous staff, great facilities and an excellent choice of food, especially at breakfast. Lots of personal touches that left us feeling valued and delighted. Thank you and keep up the great work !!

A great little boutique hotel. Family run to a very high standard. Very friendly and smilely. It makes us fee welcomed and gives you a clean room but as everything commensurates with the price. I would say it is on the fair side. All amenities work as they should but we were unhappy about the speed on in house wi-fi which the ower says it was raining.

Good property with excellent service

We enjoyed our stay at this hotel. The staff and the service they provided was excellent. Our room house keeper was so helpful and kept our room spotless. Sometimes when we came to our room at night we found swans or snakes made out of towels - A lovely surprise.

The property was excellent in terms of cleanliness, service, accessibility to various places in the city. In addition the buffet breakfast and lunch spreads were huge and delicious. It being the Durga Pooja festival period all the possible delicacies were available.

We had a lovely stay, the staff was great. Only Minor downside is that the breakfast was pretty basic.

Great. Will recommend again.

My birthday happened to fall during the time I was staying at the Swissotel Kolkata. I hadn't mentioned this to anyone at the hotel. However, the staff were so attentive in every way that they must have taken note of my birthday on my passport when we checked in and had a cake delivered to my room. It was very thoughtful and unexpected and serves as just one example of how closely the staff pays attention to detail. The hotel is also very conveniently located next to a 4 story outdoor...