Search Hotels Near Eclipse Leisure Centre, Staines

"It was excellent"

"Great stay at a lovely hotel , food drink staff all excellent "

"perfect for terminal 4 at heathrow. just a quick walk in covered path to hotel. basic comfy bed great breakfast if you pay for it"

"Nice stay for an overnight connection for flights at either terminal 2 or 3. Easy to find after leaving airport customs. Hotel is in great condition and very quiet for an airport hotel, could hardly hear any airplane noise when in the room. Nice restaurants and bars available. Would come again if I need a hotel in the area again. "

"This is a very misleading hotel. It promotes that it has a spa pool, but they forget to tell you that it is an additional£40 per person. The food offering for lunch is also dismal. I will not be spending another £200 a night here for basic amenities "

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"Great check in clean room"

"I recently stayed at this hotel and, unfortunately, the experience fell short of expectations in several areas. Room Cleaning & Housekeeping: After returning from breakfast, I found that although my room had been “cleaned,” there was rubbish left on the floor and the bed had been made very poorly, as if rushed. When I asked the maid about the rubbish, the response was vague and I was told it was “already there,” which made little sense. The maid did eventually remove the rubbish and attempted to remake the bed, but the overall standard was disappointing. General Staff & Facilities To be clear, the staff at reception, the spa, and the dining areas were excellent—friendly, attentive, and professional. However, the showers and sunbeds around the pool area are in need of better cleaning and some repair work. Atmosphere & Guest Experience I used to visit this hotel frequently for meetings in the lobby, which was always a great environment for online calls and lunch. Recently, however, there has been a noticeable shift in the clientele. While I have no issue with the demographic itself, my wife and I experienced a couple of incidents involving racist behaviour from other guests. This made us feel extremely uncomfortable and overshadowed the rest of our stay. Due to the decline in housekeeping standards, the maintenance issues around the pool area, and—most importantly—the uncomfortable encounters with certain guests, I will not be returning in a hurry or recommending this hotel."

"We enjoyed lunch in the Garden Room to celebrate a special birthday . Food very good, Chris our waiter was excellent. Overnight stay, room very clean - only problem that is too hot despite turning off heating and opening a window "