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"The resort and rooms were cockroach infested. They upgraded us to a family suite and it was just worst, we entered our room after the late night magic show to roaches running from the light. They were on the floors and walls. The rooms were filled of mold, even the pillow had mold. The bathroom fixtures are over caulked with mold and hair in the tub and sink. The pullout coach had debris on it. We left the hotel after the first night and would have left sooner if we felt secure leaving at 2am after staff was not helpful. The hotel staff was lagged in their response and had nothing to clean except a broom ( to pick up the roaches we killed). We were also on the first floor and it rained so we also had centipedes. The rooms smelled like a wet mop, and had peeling paint. Highly recommend reconsidering staying here. We moved to another hotel. They didn't refund anything after showing proof of the events and was fully aware having me at their desk til 1 am, they were not helpful. "

"Beautiful property, amazing pool. Warm, friendly staff that went out of their way to make our vacation very special - we’re already planning our next trip to Majestic!"

"Night staff were horribly rude, there was no liquor at the entire property other than beers for the night when they had a beach party from 8pm onwards, finally the flush didn't work for the room we got assigned and the entire resort was apparently packed so were asked to use the washroom at the lobby for the night."

"My stay at this hotel was overall very pleasant. The cleanliness was acceptable throughout the property, and I appreciated that the common areas and rooms were consistently maintained. The staff truly stood out—they were friendly, welcoming, and always ready to assist, which made the experience even more enjoyable. One of the highlights was the 24-hour bar offering fresh food at all times. It was incredibly convenient and added great value to the stay. Additionally, the kids’ areas were excellent—always secure, clean, and supervised by friendly staff, which made it a comfortable environment for families. Overall, a solid experience with great service and family-friendly amenities."

"Absolutely loved our stay ❤️perfect resort!!"

"Staff and service were excellent. "

"Everything was good"

"I rarely leave reviews, but this one I have to leave: amazing property, amazing stuff, everything. I really enjoyed my stay. "