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"The property was very clean and the staff were always very kind and helpful. The front desk Managers were very nice people. I found them very professional and always eager to help make your stay more enjoyable. i stayed at the hotel April 17-21 and again April 25-29 i highly recommend this hotel and i would definitely stay here again ."

"Amazing experience"

"Elegant - classic hotel, very friendly and helpful staff, great location on the river with complimentary shuttle boat rides. I would rate 4.5 stars - the rooms are comfortable with large bathrooms but they are clearly dated. The in room technology works but seems to be from the 1990’s (other Peninsula hotels have newer in room technology). The furniture in the room, as the sofa, and the carpet need to be updated. The SPA is of high quality and offers great treatments. Restaurant selection is a bit limited- I definitely recommend the River Cafe and the buffet for dinner with a Thai and international section (not à la carte). There are basically only two restaurants for dinner since the on site Chinese restaurant just closed (no information on when it will reopen). Peninsula should invest into updating this hotel - it is beautiful and the staff are outstanding - that makes the difference. "

"Staying at Banyan Tree was an absolutely amazing experience. We did a group trip and without asking they put all of us in the same floor (liter"