Durham Heritage Coast Hotels from ₹3,274

"Staff very friendly and accomodating easy to locate and area was good pity the ev charging was still on process but will good for future stay will be back again thank you the place is amazing."

"Friendly and helpful Good full English breakfast Comfy and spacious room "

"Fourth visit. Welcoming staff, spotless bed linen and towels, comfortable bed. However, the en-suite in room 1 appeared grubby. Not actually unclean, but stained and chipped shower tray and sink plug holes didn’t give the positive impression of previous visits. Disappointing."

"If I could give this place a 0 I would. We booked for 14 nights due to a work trip. We ended up spending 1 night in this hotel and left. It was filthy, it was horrid and it was just not up to any standards of a hotel. It seemed like a half way house - disgusting. I have attached some photos. We requested a refund for the 14 days as we only did one day here and we weren't allowed a refund. Expedia wouldn't even refund us. We will not be using Expedia ever again. Do not allow your kids or family...

"House wasn't cleaned prior to our stay and the company refused to come out and clean the property"

"Lovely place lovely people thanks "

"Had a great time. Comfortable room and great food. "

"Lovely hotel and location. Thoroughly enjoyed our 2 night stay."

"Friendly staff, really good food, nice atmosphere."

"from arrival to checkout, all was pretty well perfect, great service, great room and food excellent ."

"Delightful stay, excellent room . I was very comfortable indeed . Dining room is lovely & the meal was delicious. "

"Love the hotel, comfortable, clean, lovely staff and great food!"

"The Cross Keys was just what we needed when we were visiting relatives. Staff were very friendly, room and beds very comfortable and the breakfasts were excellent. "