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Best Western The Grand Hotel Hartlepool

3.0 star property
Comfortable hotel with 24-hour front desk and restaurant

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Best Western The Grand Hotel Hartlepool

Bar (on property)
Breakfast and dinner served, British cuisine
Exterior
Superior Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi
Breakfast and dinner served, British cuisine
Reviews
7.4

Good

Popular amenities

  • Breakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is ₹5,164
₹6,196 total
includes taxes & fees
27 May - 28 May

Check out the area

Map
Swainson Street, Hartlepool, England, TS24 8AA
  • Popular LocationHartlepool Maritime Experience10 min walk
  • Popular LocationMonkey Statue17 min walk
  • Popular LocationSeaton Carew Beach8 min drive
  • AirportDurham (MME-Teesside Intl.)44 min drive
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Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Free cots/infant beds
Private bathroom
Deep-soaking bath
Hairdryer
Rainfall showerhead
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Single Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Private bathroom
Deep-soaking bath
Hairdryer
Rainfall showerhead
Coffee/tea maker
Cable/satellite channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Private bathroom
Deep-soaking bath
Hairdryer
Rainfall showerhead
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Free cots/infant beds
Private bathroom
Deep-soaking bath
Hairdryer
Rainfall showerhead
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Bathroom | Deep-soaking bathtub, rainfall showerhead, free toiletries, hair dryer

Suite, 1 Double Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Private bathroom
Deep-soaking bath
Hairdryer
Rainfall showerhead
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Private bathroom
Deep-soaking bath
Hairdryer
Rainfall showerhead
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
The Marine Hotel
Free WiFi
Restaurant
Breakfast available
Bar
8.4 out of 10, Very good, (196)
The price is ₹7,501
₹9,002 total
includes taxes & fees
27 May - 28 May
The Marine Hotel

About the area

Hartlepool

Located in Hartlepool, Best Western The Grand Hotel Hartlepool is in the city centre. Summerhill Country Park and Saltholme Wildlife Reserve and Discovery Park reflect the area's natural beauty and area attractions include Hartlepool Maritime Experience and Museum of Hartlepool. Looking to enjoy an event or a game while in town? See what's happening at Victoria Park or Bridge Bungee Jump.
Visit our Hartlepool travel guideOpens in a new window

What's nearby

  • Hartlepool Maritime Experience - 10 min walk
  • Museum of Hartlepool - 10 min walk
  • Monkey Statue - 17 min walk
  • Seaton Carew Beach - 8 min drive
  • Riverside Stadium - 20 min drive

Getting around

  • Hartlepool Station - 5 min walk
  • Durham (MME-Teesside Intl.) - 45 min drive

Restaurants

  • The Showroom - 2 min walk
  • The Ward Jackson - 4 min walk
  • Costa Coffee - 2 min walk
  • Hops and Cheese - 5 min walk
  • Three Brass Monkeys - 4 min walk

About this property

Best Western The Grand Hotel Hartlepool

Eco-certified hotel in the city centre
Dry cleaning/laundry services, a bar and conference space are just a few of the amenities provided at Best Western The Grand Hotel Hartlepool. The on-site British cuisine restaurant, The Grand Reastaurant, offers breakfast and dinner. Stay connected with free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and coffee/tea in reception
  • Smoke-free property, a 24-hour front desk and meeting rooms
  • A banquet hall, concierge services and a lift
Room features
All guest rooms at Best Western The Grand Hotel Hartlepool offer comforts, such as 24-hour room service, in addition to
Extra amenities include:
  • Bathrooms with rainfall showers or deep-soaking baths plus free toiletries and hairdryers
  • Free infant beds, cable channels and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 3 per day)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: GBP 9.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Grand Reastaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 9.50 per person
  • Self-parking fee: GBP 3.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Best Western Grand Hotel Hartlepool
Best Western Grand Hartlepool
Best Western Grand Hotel
Best The Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel
Best Western The Grand Hotel Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel Hartlepool

Frequently asked questions

Is Best Western The Grand Hotel Hartlepool pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western The Grand Hotel Hartlepool?

As of 22 May 2024, prices found for a 1-night stay for 2 adults at Best Western The Grand Hotel Hartlepool on 27 May 2024 start from ₹5,163.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western The Grand Hotel Hartlepool?

Self-parking is available for GBP 3.00 per day.

What time is check-in at Best Western The Grand Hotel Hartlepool?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Best Western The Grand Hotel Hartlepool?

Checkout is at 11 AM.

Where is Best Western The Grand Hotel Hartlepool located?

Located in the heart of Hartlepool, this eco-certified hotel is within a 10-minute walk of Victoria Park, Hartlepool Maritime Experience, and Museum of Hartlepool. Monkey Statue and Ward Jackson Park are also within 2 miles (3 km). Hartlepool Station is 5 minutes by foot.

Best Western The Grand Hotel Hartlepool Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 51 out of 210 reviews" "
Rating 8 - Good. 88 out of 210 reviews" "
Rating 6 - Okay. 40 out of 210 reviews" "
Rating 4 - Poor. 17 out of 210 reviews" "
Rating 2 - Terrible. 14 out of 210 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing
Stayed 1 night in May 2024

2/10 Terrible

SHIRLEY

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.

6/10 Okay

Carmelo

Stayed 1 night in Feb 2024

6/10 Okay

Craig

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

4/10 Poor

Kath

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointed
Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.
Stayed 2 nights in Feb 2024

8/10 Good

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor parking, hotel being renovated.
The parking situation is terrible. You have to be out of the car park before 07:00 or you will get a parking fine. The hotel has its own parking places, but only about 10 and these were full with the contractors vans, who are carrying out work on the hotel. I eventually found a pay car park to use.
Stayed 1 night in Feb 2024

8/10 Good

Jonghyun

Liked: Cleanliness, property conditions & facilities, room comfort
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Amazing! Felt so looked after, Anne and Irene are friendly, considerate and an asset to Best Western. Comfortable stay, there’s still some renovations taking place but didn’t affect the quality of our stay. The staff made us feel very welcome and we thoroughly enjoyed our stay, plenty to do, lots of easy to reach places - fabulous
Stayed 4 nights in Jan 2024

6/10 Okay

Ashwin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020