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"staff are very slow"

"Good staff, pretty old building and furnitures, not a great odor in some areas like lift, great location near public beach, no private beach, moderate food quality "

"Beautiful hotel with hotel rooms "

"We had a great stay with great service! It started with Hashen who delivered our bags. He was so friendly and helpful. He knew our name each time he saw us. Loreen was so kind and helpful during check-in. Our stay was relaxing and the daily breakfast was great. Our stay also included a lovely floating breakfast. Everything was wonderful during our weekend. "

"Room: Just wow! I wish I can travel again and stay in the same hotel. Such a wow room it was. Excellent amenities and twice a day housekeeping made a huge difference to our stay. They also gave us complementary beach bag and cute cable ties. Slippers were not cheap ones like you get in every hotel, in fact very soft and comfy ones. You could always request additional amenities when needed through an app and they would be delivered to your room within 30 mins without any questions. Breakfast: Very tasty breakfast. One of the best I have had at any palm hotel. Lots of variety available and also you could request extras like French toast and dosa on order. Staff: Very kind and helpful staff. Spa: You have to pay additional for spa access but it was a good spa. We did not take experiences as they were much cheaper at our main stay. Additional: Water park is included in the stay for free. Towels were free for hotel residents but lockers were paid for. Beach and pool was very neat and clean."

"The staff was exceptionally helpful especially Islam. He met us everyday with a smile and great energy."

"This property was clean, and the staff services were great."

"Everything is best"

"Excellent staff and very helpful"