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"Very nice charming and glad service team. Clean rooms, bathrooms (room and common areas). Hotel Decoration is superb on any aspect, elevators, floors, pool, bars etc. Honestly my party of 4 were positive surprised with how he Figueroa experience."

"Clean room, staff really friendly "

"This is my favorite place to stay in Los Angeles. The staff is excellent, and I always feel like they take good care of all of their guests. The Freehand is a beautiful historical building with a unique vibe. It’s a busy place that somehow still maintains a comfortable feeling. I always feel more “at home” here than at most other hotels. The lobby feels like a place you would want to hang out in, as opposed to a “what’s-next-on-the-list” waiting spot. I’ve never been to the restaurant inside the hotel but I’ve been to the Broken Shaker and it’s a good time. Recommend a first cocktail there because they are tasty and pretty potent! Golden Gopher is across the street. Awesome bar and the oldest in LA! Around the corner is a great coffee spot called Andante. Definitely check it out. Also recommend self parking, instead of valet. The garage attached to the building charges $35 a day with an entry on Olive Street. No ins/outs but no one wants to spend their time driving when they’re visiting LA anyways!"

"Wonderful overall experience. Keep it up. "

"Very nice Hotel, excellent friendly staff, shuttle service was a nice perk to get us to Union Station. "

"Excellent ubication,all very practice the virtual ,check inn and check out, "

"Overall great stay with nice friendly staff and clean quite rooms"

"Very professional and nice staff. The hotel is clean and elegant. The rooms are clean and well maintained. The beds and pillows are comfortable. All in all, we enjoyed our stay and will definitely book again. "

"Staff went above and beyond to exceed expectations. Could use some more restaurant staff though!"