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"When we first checked in and the smell in the lobby was unbearable. It smelled like sewage. The entire first floor was being renovated. That created a lot of noise into the evening. Once we entered our room, the heat was not working properly. We complained to the front desk they said they did not have any other rooms and they sent a technician who did not do anything with the system. The bedside outlets were not working. Sunday morning housekeeping was vacuuming starting before 8 AM. Before 9 AM Sunday morning of the construction crew came back and started banging all over the first floor. We were on the second floor and can hear it loud and clear. We used the gym which had an empty water dispenser. The equipment was filthy. The canister of wipes were dried out so we couldn’t even wipe down the equipment. When we return to our room, our keys no longer worked. An hour after checking in on Saturday, I called Holiday Inn customer service and told them I was not happy with the conditions. They contacted the hotel and told me that the manager would be calling me directly to rectify the situation. I asked when and she said within a few minutes. That was Saturday late afternoon. It’s now Tuesday night, I still haven’t heard from anybody."

"It was a pleasant place to stay. But when they say “upgraded roomsl it means they put in new flooring and painted. The outside of the building is lacking. But staff was very very nice and it was close to the village which is where we wanted to spend our time. Probably won’t stay again."

"Enjoyed our time here."

"One of the nicest places we have stayed at in recent time. The total experience was amazing. Will be back soon."

"nice people perfect view"

"Clean room although they are starting to get a little tired looking. Nice grounds nice staff and a good place to stay."

"The hotel was pretty good, staff was friendly, room was spacious and clean. The bathroom was good, however the sink drained very slowly. Also, one of the elevators was out of order while we were there and the remaining elevator was very slow. The pool was closed one of the two days we were there so we were not able to use it. It also looked like the fire pit wasn't working that first day. We saw people outside and around it on our second day though. We were happy the room had a fridge. The location was interesting. It was inside what appeared to be a shopping center, however after looking at the other businesses inside, most were just professional businesses. There were a few food places in there, a movie theater, and a brewery, but no real shopping stores there. You have to travel a bit to get anywhere else. We picked this hotel because it was most central to the things we wanted to do while in the area."

"Ok"

"Upon arrival, the gentleman who greeted us was extemly nice and professional. However, he didnt know wich room or area we were staying in. He asked if we were staying in the Farm house we said yes. He then began to ask if we were sure we wanted to stay in that room since it was two bedrooms and there was only two of us. (Absolutely this is what we paid for.) He took us to the farm suite wich i thought was very nice. Until he opened the door and there was another guests stuff in the room. He apologized, we all had a laugh, and then i pulled up my reservation and confirmed it was the apartment not the suite. He drove us back to the lobby to get the farm house suite key. I was willing to let that go, this morning we were trying to catch the 11:00am ferry. We stoped in the lobby to return our key and grab breakfast wich is listed from 8am-11am. We walked in at 10:20 asked the person cleaning the tables if we could grab some breakfast and were told no, its too late. So to be honest, this "resort" has no real food on site, they do 30-45 minutes of "champagn and nibble" in the evening, and breakfast for 2 hours at 8am. Note to the owner: Subpar experience for $500 a night."