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"Staff was great. The rest of the hotel not so much. The first room we were assigned to had a foul smell. Staff sent us to a new room without issue. In the new room the jacuzzi tub stopped working after 10-15 mins. We were told no one was available to fix it so we’d have to wait until the next day. Next day they fixed the tub but didn’t move the fridge back afterward so I took care of it. The bar restaurant area only had one cook and one bartender for the whole place and saw several people upset for slow service. Bartender was doing her best though. I feel for the price we paid and the 4 star rating it would have been much better than it was. IMO not a four star hotel and not worth the price. That said all of the staff was great."

"Excellent stay"

"Everything was perfect"

"Everything was great"

"Clean. Close to attractions. Beds were comfortable. "

"This is a beautiful hotel converted from an old mill. The staff was not only courteous but downright friendly. Two days after I had checked in Adam saw me in the elevator and wished me a good morning by name. The dining room was elegant and the clam chowder just loaded with clams. My only complaint is that most of the LiveTV channels were offline, but HBO, Netflix and other streamers come with the room. Parking is in an open lot across the street. I will go back if I have further business up in Providence. "

"I just love all about the place"

"Great for a long weekend trip! Enjoyed!"

"This was a really nice property. We had a late check in, and arrived at around 12:25 a.m. The front desk staff were pleasant and friendly. It was really a nice surprise to see that they had a little convenience stand where you could pick up snacks and drinks, and the little bar / restaurant was still open till 1:00 a.m. So I came back down after dropping my stuff off at the room and had a beer. The bartender was very kind and friendly. FYI, I chose this place because of It's proximity to foxwoods where we had seen a show, followed by dinner. It's only 5 minutes away and I'm glad we did. Thank you! Highly recommended!!!"