Search Hotels with Laundry Service in Rhode Island

"The hotel was very convenient, clean and the staff were very nice however we had a horrible night sleep. Our room was next to the service elevator which we did not know and it ran all night long keeping us up. It was too late at night to swap rooms once we were completely annoyed so we just stuck it out. When we told the manager in the morning he was apologetic but when we asked to get our money back the best he said he could do was a free breakfast. At least it was something however a fully or half compt room would have settled with me lot better. His excuse was that when they are very busy they have to put people in rooms that are of lower quality. My beef with that is that we were not warned and did not get a discounted rate for something the hotel was well aware that was sub par. This seems like bad business and totally not fare. I will never stay at Omni again. And if you do, make sure you are not next to a service elevator! "

"Very convenient location. Close to PPAC, numerous bars and restaurants "

"Great staff!!"

"Great hotel! Great location! Lots of history! B’fast was delicious!"

"The ac in the unit didn’t work entire stay. We called routinely many times and they refused to switch our room. It was 78 degrees in the room entire stay and unbearable to sleep. Terrible experience all around and all they offered to give us was $100 off one night - and the room was close to $500 per night! Would’ve rather have slept in my car."

"The hotel is an old building (probably early 1900's?) that has been re-tooled to work with today's more modern needs. Having said that, I don't think it hit its intended goal. Expedia notes this as a 3.5 stars - I believe that represents the hotel amenity level. In reality, it is a 2 star hotel at best. The rooms are spare, lighting is dim, bathrooms are tiny, towels are threadbare and not enough of them. The bed was comfortable, but there was not really a bedside table that worked (it was a small table, about 12"x12", no shelf). There was an outlet nearby the bed for charging. One of the two chairs in the seating area looked like it needed repair, the staff was friendly, but not overly helpful, with no phones in the rooms and spotty wi-fi at best. The TV didn't connect well to any of the entertainment apps provided. Lastly, we stayed for 3 nights and end of day 2, I had to ask about housekeeping services, as our room hadn't been attended to. The front desk staff apologized that they "missed" servicing our room and the the cleaning staff had left for the day. He brought up some clean towels. Overall, I was so underwhelmed by the hotel that I considered moving to another one."

"Great resort , highly recommend "

"I think they use smaller size hotel beds, I didn't know there was such a thing. Feet hung off the mattress. That's really my only gripe."

"The staff was helpful and the room clean, the water in the shower hot with good water pressure, the towels were plentiful and and the maid service efficient, its just a tired building with worn fixtures outside the immediate entrance area. But for a visit to Provendence it is located in a very good area of town."