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"There is a lack of work discipline. The air conditioning is not working. We informed the reception, but they could not help us. They keep saying they will turn it on next week and do not let us speak with someone in a higher position. The quality of the food is poor. There are many different restaurants, but unfortunately the quality is not good because the ingredients used are low quality."

"Beautiful views ,good collection of restaurants on the property. Very accommodating staff. "

"Oda temizligi harikaydi ve guleryuzlu, yardimsever personelleriniz için tesekkur ederim."

"Very disappointed room not clean at all washroom smells very bad and most of the time don’t work "

"Marvellous hotel good location good food very clean very friendly staff great breakfast"

"Clean rooms first room seemed small then expected however my second night it was bigger great staff great hotel location is so close to everything Burhan manager is great "

"It’s great"

"This is a very beautiful hotel. Very high class definitely a 5* Clean and well maintained. Staff are not very good at communicating with each other. I enquired about a breakfast, didn’t end up having it then they tried to charge me for it. Saying I signed for it, I didn’t took them 48 hrs to look into this and they said they would call me to let me know They didn’t I had to keep going back to reception to ask. Then there’s the €100 a night deposit they ask for either in cash ( their own currency) or credit card I guess to make sure you’re not using the mini bar and breaking anything. To get this back you have to have a member of staff check the room before they allow you to check out ! The biggest problem I had was the fact I booked the Izmir Swiss otel for the outside grounds. Izmir doesn’t have any other otel with an outside pool with garden No where on their site does it state or through any other booking partner that the hotel grounds, reception and pool where under construction. I booked this hotel for the pool and when I asked all they could say was yes it’s not ready yet to use. Well I know that because I could hear workman digging up the grounds from my balcony window ! The vibe here is also off, maybe it’s ok if your face fits and you pull up in a flash car but myself and my daughter didn’t really feel welcome. Only really genuine nice person here was the room cleaner lovely lady called Özul Nothing was too much trouble for her. Definitely wouldn’t stay again"

"Clean room and friendly staff."