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"Was ok"

"A very nice hotel in a great location. Staff was attentive and worked hard to attend to many guests as the hotel was quite busy. "

"Great hotel to stay in, and clean rooms with great staff help. Close by Ariake station and other convenient stores and near a shopping mall as well. Definitely, recommend to anyone who is traveling to Tokyo Japan."

"Room was small but clean. Hotel was close to the station, staff was friendly and checking in and out was easy. "

"Perfect place if you need to spend time in the airport before or after a flight"

"Overall its a great hotel. This is my second time staying here. Staff are friendly and helpful. Its really close to shinjuku station. However it is in kabukicho so be prepared for crowds and a lot of police/security on friday, saturday, and sunday night. Another thing is i have been to other hotels that give a lot more amenities than this hotel. "

"There are no breakfast available for my room . I expected to get complimentary breakfast when I booked. I have to book 2 rooms because 2 adults and 1 kid (11 year old). I requested 2 rooms connected but they offered 1 room on 9 floor and other 4 floor. This is worse experience I had, they r so busy so they don’t care. "

"Nice hotel. Steps away from the station. Convenient location, room was a nice size but area is quite boring. "

"The service was excellent. The rooms were clean, modern, and well-designed, and the shower was particularly impressive. My wife especially enjoyed the onsen facilities. The breakfast buffet was one of the best we’ve experienced, offering a wide selection of both Western and Eastern dishes. My only complaint is the gym, which lacked any resistance training equipment. Even a basic set of dumbbells up to 20–30 kg or a few kettlebells would be a significant improvement."