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"This hotel and the team treated us like royalty. From the moment we walked into the hotel - we were greeted with warmth and friendliness. We were upgraded and sent a bottle of wine to celebrate our 40th anniversary! The room was gorgeous and had everything we could possibly want!! "

"Wonderful experience and stay"

"Perfect view of the city"

"The hotel was amazing. Myself and the kids loved out stay. Our only complaint which isn't really anything they probably can do anything about is the wait for the elevators. Sometimes you could wait 20 mins, so giv9ng yourself extra time to go places is a good idea. They are very organized on the main floor with staff helping with the elevators. Overall an excellent experience and we will definitely be back. "

"I think overall the experience is good, the location is perfect, close to all major famous sites, close to public transportation (subways, street cars, etc), the big open area at the entrance is easy for Uber/Lyft drivers to get in and pick you up. Room size is spacious for a family, free water provided, rooms are clean. The only down side is that I believe I booked the room with 3 adults (that's why I specifically booked a room with a sofa bed), but once I finished the booking, I was told by the front desk that the system shows only two adults are listed as guests and I need to pay extra for the 3rd guest. Come on, why didn't I book a standard room with an extra bed? I can save much on base room fee and I need to pay for extra anyway, it was not clear during the booking and unfortunately no changes allowed after the reservation. I think in US, in most cases the front desk doesn't care unless you are trying to fit too many people in a room. But if this booking is not a system glitch, then this hotel really tries to drain as much money as possible from your pocket, a downside of this trip. But overall, not bad."

"Nice"

"Staying at the Fairmont Royal York always feels luxurious and special! The staff are always attentive and every last detail is impeccable! "

"Clean room and lobby area, friendly staff. Pool looked clean and loungers in good shape. Overall property is a bit dated and the $20 breakfast was overpriced "

"An amazing stay with stellar service! Phil at the front desk was friendly, professional, and made a somewhat complicated situation turn out for the best. Loved our room with a stunning view of Parliament Hill. Enjoyed lunch on the terrace overlooking Parliament and the Rideau canal, and the coffee at the Cafe was excellent. Everyone was so helpful and friendly. The location could not have been more perfect. I wish we could have stayed longer and can’t wait to go back again sometime."