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"This hotel doesn't seem to have the same standards as other homewood suites. Crumbs on the pull out when we arrived No shampoo. 2 bath towels and a small towel for 5 people The shower head fixture wasn't properly fixed to the wall. Took 6 hours to get more towels. Then shortly after, staff knocked on the door at 9pm with towels for the room down the hall. I imagine 2 is fine for standard rooms but suites that sleep 6 probably need more than that. Shampoo was empty Kitchen supplies did not include enough place settings The pot holder was crunchy and stained. Towels were rarely available at the pool- they only filled a handful at a time The pool was ice cold until it started pumping warm water for the weekend Mold in the mens room near the pool Staff dressed ultra casual- including obscene gestures. Check in was smooth and staff were friendly. Breakfast was fine. "

"We stay here every year when we come to London for dance competitions because of the large, clean rooms, friendly staff, and hot buffet breakfast that is included with our stay. The staff is courteous and professional, and always willing to help. The on-site EV charger is an added convenience!"

"Parking was expensive "

"Great staff clean room great breakfast."

"Balcony door "

"Overall, an enjoyable stay, the buffet at the restaurant downstairs was a delight."

"The property needs some repairs. Parking lot needs to be repaired. Room is clean and somewhat updated but hallways especially leading to lobby needs updating a repairs "

"Decent rooms with comfy beds. Would not hesitate to recommend a stay here when in London."

"Pool was clean salt water great temperature and open late until 10pm. No hot tub. Room was very clean and equipped as described. Beds and pillows are lower quality but it did the job for a one night stay. We booked based on low price, pool and located right close to our plans of a great dinner and shopping. Overall it was good and as expected for a budget stay "