DoubleTree by Hilton Hotel London Ontario

4.0 star property
Downtown London's welcoming retreat offers on-site shopping and an indoor pool for relaxation, with express check-in making arrivals seamless for travelers

Choose dates to view prices

DoubleTree by Hilton Hotel London Ontario is in downtown London, offering convenience with an on-site grocery store and shopping. The helpful staff enhances stays with access to an indoor pool, coffee shop, hair salon, dry cleaning services, and meeting facilities.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is ₹9,438
₹11,199 total
includes taxes & fees
21 Jun - 22 Jun

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 84.75 per accommodation, per stay (maximum of CAD 141.25 per stay), plus a one-off cleaning fee of CAD 250 and a deposit of CAD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 18 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 2.5 to 100.0 for adults and CAD 2.5 to 100.0 for children
  • Fee for wireless Internet in public areas: CAD 15 (rates may vary)
  • Uncovered self-parking fee: CAD 30.00 per day
  • Pet deposit: CAD 250 per stay
  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay) plus a one-off CAD 250 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton Hotel London Ontario have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at DoubleTree by Hilton Hotel London Ontario?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel London Ontario on 21 Jun 2026 start from ₹9,438, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel London Ontario pet-friendly?

Yes, DoubleTree by Hilton Hotel London Ontario allows cats and dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a deposit of CAD 250 per stay and a fee of CAD 84.75 per accommodation, per stay. A cleaning fee of CAD 250 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at DoubleTree by Hilton Hotel London Ontario?

Self-parking is available for CAD 30.00 per day.

What time is check-in at DoubleTree by Hilton Hotel London Ontario?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Hotel London Ontario?

Checkout is at 11 AM.

Where is DoubleTree by Hilton Hotel London Ontario located?

Located in Downtown London, this hotel is within a 10-minute walk of London Convention Center, Victoria Park and Covent Garden Market. Budweiser Gardens and Museum London are also within 15 minutes. London, ON (XDQ-London Train Station) is 7 minutes by foot and London Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

8.0

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 563 out of 1116 reviews
Rating 8 - Good. 278 out of 1116 reviews
Rating 6 - Okay. 142 out of 1116 reviews
Rating 4 - Poor. 65 out of 1116 reviews
Rating 2 - Terrible. 68 out of 1116 reviews

Reviews

Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blake Restaurant in the hotels had excellent food and service.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really friendly and accommodating
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nicola Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and staff at the restaurant were fantastic.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Renee-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly
Stayed 1 night in Apr 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, bed was comfortable and staff was pleasant!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent rooms with comfy beds. Would not hesitate to recommend a stay here when in London.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service
Fantastic staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Michele

Liked: Staff & service
Staff was great, parking was across the street but still close. Rooms were “ok” I would say, nothing special. Slightly outdated.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Great room, courteous staff, and great location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Apr 2026
Verified

8/10 Good

ERIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, room was clean. Good location for events. Note, close to the fire department so wear earplugs.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at check in was so helpful! She took time to try to get my room on the same floor as my friend. Parking is not great!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Staff were great! Hotel was clean and spacious.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Jane

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really old property. Needs a reno desperately. Smells like mould feels damp. Check in staff was nice. Bathtub didn’t drain was kinda gross. Food expensive in restaurant for what it is.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. The staff were very accommodating and helpful. Went above and beyond! Would recommend.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jonathon

Liked: Cleanliness, amenities
Excellent check in desk staff, with a warm cookie on arrival. Located very close to the Via station for train travellers. Close to most major hotspots.
Stayed 1 night in Feb 2026
Verified

8/10 Good

PBetty

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. Rooms were clean. Beds comfortable. Close to restaurants and the venue we wanted to go too!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

BETH

Liked: Cleanliness, amenities, property conditions & facilities
I love the lotion on the wall, the coffee in the room is delicious, room was clean, comfy bed
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had never travelled to London Ontario before, but came to town to see live theater. The hotel is close to lots of things to do downtown, such as Covent Garden Market. The room was clean, quiet and fairly large. Staff wrre helpful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

rino

Liked: Cleanliness, amenities, property conditions & facilities
Staff greeted us with courtesy on arrival and sweet treats. Feeling safe and comfortable was very important and your hotel provided us with a good experience.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff is great.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Iman

Disliked: Cleanliness
Good staff, moderate room, moderate room service! But we were comfortable!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night , very comfortable , clean, very friendly, helpful staff. Definitely stay again N Martin
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Upgraded room. Was amazing. Food excellent and customer service great. Easy proximity to our concert.
Stayed 1 night in Feb 2026