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"Overall clean and tidy. Its age definitely shows in the rooms with the louvered bigold doors. Bed was comfortable pillows were not but thats also a preference. When we checked in we were told to park across the street but were never told that there was a charge for it until we checked out. I had somewhere else to park for free. We were on the 8th floor and could hear every car drive by and when the train goes by it sounds like its going through the hallway."

"the breakfast had a lot to offer so i was impressed with that for sure..the staff were friendly..was nice to have underground parking though didnt realize we had to pay to park if underground or outside but location was good with restaurant right across the street which was very good..the room was a good size and had everything we needed including a hair dryer"

"Clean room. Pull out on couch was horrible"

"Stayed april 25 and we thought the place was nice, however apparently we had no control over the room temp and it is was warmer than I would've liked. No air conditioning...weird."

"The best thing about staying at your hotel , was they staff. Always smiling , always helpful , professional and above all very understanding. I would stay there again just because of the staff ! Keep up the good work ! Addison & Lorraine"

"The staff were pleasant and the room was clean. My only issue was the breakfast. Ham instead of sausages or bacon seemed cheap and the premade omelettes weren’t appealing. Boiled eggs would have been nicer. And only the side of the toaster with the broken handle worked. The other side (right) wouldn’t stay down to toast. "

"The breakfast was tasty but not exceptional, basic requirements coffee,tea juice. "

"Great location in down-town London with great access to the city’s facilities! Nice clean modern room!"

"The room was large. Nice size living room and washroom. The beds were cozy. The desk was great, but the desk chair was too short (had to sit on knees). They had a convenient shop in lobby. It had a number of snacks, including ice cream. Breakfast was decent. It was nice that it was included in price. It was very convenient having Jack Astor’s attached to hotel. It stays open late. It was located in a nicer area."