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"This hotel offered a nice place to stay at very good value compared to other hotels in London. The breakfast was great as well."

"Was not aware that while parking underground there is no elevator. Bringing luggage up a flight of stairs is not fun. Website is still showing pre-packaged breakfasts which all the hotels were doing during Covid. So that is what we expected. It is not currently being offered, thankfully. Breakfast was ok. Frozen breakfast sandwiches you need to microwave but you can make toast, bagels, muffins, fruit, yogurt, etc…. If they ask, I would suggest a waffle maker. 😉 Guest bathrooms for breakfast area are near check in counter and on 2nd floor - and be forewarned - do not lock from inside."

"Too many hidden costs"

"The staff was friendly and helpful. The room was extremely clean. The pool was great. One of the elevators was out of service."

"The lady at check in was so helpful! She took time to try to get my room on the same floor as my friend. Parking is not great! "

"The hotel is fine. Used to be high caliber with resturant and staff. Now seems a bit rundown and all electronic re door codes etc. In general staff friendly and responsive. Key point is this area of london has went super down hill."