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We had a lovely time at this hotel. The tiền is lovely with abundant dining options. Walkable distance to train, bus and Matsumoto castle.

We were very comfortable at Hotel Karuizawa Cross. We liked the clean and spacious room, and we appreciated the friendly and helpful gentleman at the reception desk. Dinner at the Italian restaurant in the hotel was delicious, and the hot breakfast buffet the next morning was appreciated. Additionally, Hotel Karuizawa Cross is located next to a popular street with shops and restaurants. We look forward to our next visit!

Great stay with friendly staff and a wonderful breakfast! Thank you!

Comfortable stay, great amenities and delicious breakfast buffet. With freebies at night (ice cream or ramen). Very accommodating staff

Un excellent hôtel. Bonne localisation proche de la gare. Bon rapport qualité/prix. Hôtel propre, chambres confortables. Prenez une chambre rénovée, vous ne serez pas déçus!

Nil

Great stay!

Charming property exceptionally clean, special mention of the wonderful onsen, enjoyed our most unusual experience of sleeping in a traditional Japanese room with tatami mats. Our dinner in the restaurant was superb, kudos to the skilled chef! Matsumoto is a lovely town with a slow paced vibe , so different from other Japanese cities.

Clean and great location!