Chikuma Hotels from ₹3,690

"Staff was amazing but compared to other Mercure hotels this one is very outdated (a lot of furniture was outside so they may be renovating) but wallpaper was peeling, there were marks on the walls and carpet where paintings/furniture used to be) and the beds we had were hard as rocks. As were the pillows. That said the staff and food were exceptional"

"convenient location just above train station and hotel is well maintained, clean"

"Excellent. The room was tiny (as expected for Japan) but the hotel was clean, bright and modern. Breakfast was good."

"Nice new hotel (it looked very new anyway), room was very clean and the bed was extremely comfortable (best sleep l've had in a long time). The buffet breakfast was an added bonus - eggs, noddles, rice, breads and salads. Staff l intereacted with with very friendly and helpful. A five minute walk from Nagano station."

"Everything we needed"

"Chambre petite mais confortable. Nous avons apprécié le onsen. Le personnel est extra!"

"My husband and I stayed 1 night at this hotel. The check-in was simple and the staff was friendly and helpful. We speak very little Japanese and there was no problem. We were offered the opportunity to change our room, but declined and stayed in the standard double room. This room is very small but was okay for us for one night. It would be challenging for those with more/larger luggage than the two small carry-on sized pieces we had. Those with full sized luggage should get a larger room (over 18 meters squared). The room was a bit dated but clean. It was reasonable given the price. The hotel offered a good amount of amenities for those needing toothbrushes, razors, tea etc. We just needed coffee which they had. We didn't have breakfast. We didn't need parking. It is close by the train station for easy access to transportation and there was a convenience store within 100ft/50meters. The hotel allowed us to leave our bags with them while we explored after check out. Overall a great, basic accommodation at a reasonable price. "

"Staff and front desk where ok! The room was clean but had a light stingy smell. The breakfast was a bit 'poor' when it came to verity, but did the job "

"The hotel was pretty good, but not the best I've stayed at in Japan. The breakfast was pretty good, but not as amazing as everyone made it sound in the reviews. There was free sake tasting everyday at 5pm. It was 10 minute walk from the train station (not as close as Expedia made it sound, but not a bad walk either). I would stay here again, but just will go in with different expectations than what I had based on the reviews. Overall the staff was very nice and accommodating."