Ryokan in Nagano Prefecture

"Very well taken care of hotel, although an older property. Liked that we could use private bath on reserved time. Good breakfast and close to the train station"

"The staff was helpful! The included Japanese breakfast was so good!! We had everything we needed. Also they had a shuttle to the snow monkey park! So great!"

"Food was excellent and staff were very friendly and helpful, although didn't speak much english. The only downside was the facility was a bit worn -stained carpets, peeling wallpaper, and musty smell "

"good staffs,and good food."

"Excellent service, friendly and helpful english speaking staff, an amazing facility with great baths, all in an incredible location. We would recommend anyone going to Yamanouchi and Shibu onsen stay at Kokuya "

"Our stay at Byaku was one of the most memorable experiences on our Japan trip. The hotel exemplifies Japanese artistry in so many ways, from hospitality to cuisine to design. It was a unique opportunity to stay in an historic region in a beautifully renovated historic Japanese structure. "

"Wonderful affordable spot centrally located for mountain adventures."

"Rooms were clean, towels and japanese robes replaced each day. The onsens were clean, the outdoor one was usually empty, just for me. The gentleman at the reception was accommodating to us and gave us a few rides from the hotel to different locations (station, monkey park). "

"Staff was kind and attentive, we got a great authentic experience with the dinner and breakfast addition. We would love to come back!"

"Lovely ryokan. "

"An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids."

"Beautiful hotel lobby and very friendly staff. Location can be a challenge to get to if the roads are snowy. 4WD / snow tire or chains a must in winter. "