Ryokan in Nagano Prefecture

"They serve free ramen or ice cream every day from 8-10 and it was extremely convenient getting back from a day of exploring and having that option at the hotel instead of having to look for food."

"Big rooms. Clean and modern. Great staff at the front desk"

"Room was clean and service excellent . Provision of free coffee, sake and bread in lobby area was a very much appreciated extra. "

"Breakfast buffet was totally worth it, great selection of European and Japanese dishes"

"Staff was amazing but compared to other Mercure hotels this one is very outdated (a lot of furniture was outside so they may be renovating) but wallpaper was peeling, there were marks on the walls and carpet where paintings/furniture used to be) and the beds we had were hard as rocks. As were the pillows. That said the staff and food were exceptional"

"Staffs very friendly and helpful, room are clean, breakfast was excellent, nearby shops just 2 minutes away."

"Everything we needed"

"Staff and front desk where ok! The room was clean but had a light stingy smell. The breakfast was a bit 'poor' when it came to verity, but did the job "

"It is close to the Nagano station and 7-Eleven. It also has a nice shared hot bath pool and coin laundry to wash and drying shoes clothes."