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Mercure Nagano Matsushiro Resort & Spa

4.0 star property
Hotel with a full-service spa, near Matsushiro Castle

Choose dates to view prices

Mercure Nagano Matsushiro Resort & Spa provides an upscale retreat close to historic sites. Guests enjoy the indoor public bath, hot springs, and sauna facilities. The property offers high-speed WiFi throughout, a spa tub for relaxation, and karaoke for evening entertainment.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • All-inclusive
  • 24/7 front desk
  • Parking included
  • Laundry
The current price is ₹4,823
₹5,836 total
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Room, Japanese style, 4 Futon beds, Mountain view

Classic Room, Japanese style, 4 Futon beds, Mountain view | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Japanese style, 4 Futon beds, Mountain view

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Satellite channels
  • Sleeps 7
  • 4 Single Futons

View all photos for Classic Room, 1 Double Bed with Sofa bed, Mountain View

Classic Room, 1 Double Bed with Sofa bed, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 Double Bed with Sofa bed, Mountain View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Satellite channels
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

In-room safe, desk, iron/ironing board, free WiFi

Classic Room with 2 single beds and 1 sofa bed, Mountain view

8.4 out of 10
Very good
(46 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Satellite channels
  • Sleeps 5
  • 3 Single Beds

View all photos for Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view

Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Satellite channels
  • Sleeps 7
  • 2 Single Beds and 2 Single Futons

View all photos for Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style) | In-room safe, desk, iron/ironing board, free WiFi

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Satellite channels
  • Sleeps 9
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Classic Room, Multiple Beds, Mountain View

Classic Room, Multiple Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Multiple Beds, Mountain View

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Satellite channels
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds, Mountain View

Classic Room, 2 Single Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds, Mountain View

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Satellite channels
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, Multiple Beds

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Satellite channels
  • Sleeps 8
  • 4 Single Beds

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds

Highlights

Air conditioning
Heating
Fridge
TV
Hairdryer
Shower/bath combination
Bidet
Satellite channels
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
1372-1 Nishiterao Matsushiro, Nagano, Nagano-ken, 381-1215

What's nearby

  • Matsushiro Castle - 11 min walk - 0.9 km
  • Sanada Treasure Museum - 12 min walk - 1.1 km
  • Sanada House - 14 min walk - 1.2 km
  • Former Matsushiro Literary and Military School - 15 min walk - 1.3 km
  • Matsushiro Underground Imperial Headquarters - 3 min drive - 2.1 km

Getting around

  • Shinonoi Station - 7 min drive
  • Chikuma Obasute Station - 16 min drive

Restaurants

  • ‪マクドナルド - ‬4 min drive
  • ‪はま寿司長野篠ノ井店 - ‬4 min drive
  • ‪OYAKI FARM（おやきファーム）BY いろは堂 - ‬2 min drive
  • ‪ゆで太郎・もつ次郎 篠ノ井バイパス店 - ‬6 min drive
  • ‪華龍飯店川中島店 - ‬5 min drive

About this property

Mercure Nagano Matsushiro Resort & Spa

Upscale hotel near Nagano Olympic Stadium
Located close to Matsushiro Castle and Former Matsushiro Literary and Military School, Mercure Nagano Matsushiro Resort & Spa provides an indoor public bath (no minerals), dry cleaning/laundry services and a sauna. For some rest and relaxation, visit the hot springs/mineral springs or the sauna. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a hot tub and a restaurant.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), hot springs on-site and an electric car charging station
  • A 24-hour front desk, a banquet hall and luggage storage
  • Guest reviews speak well of the overall condition
Room features
All 345 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • TVs with satellite channels
  • Fridges, heating and desks

All-inclusive details

All-inclusive room rates at Mercure Nagano Matsushiro Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,025 to 3,025 for adults and JPY 1,815 to 2,178 for children
  • A restaurant

Restaurants on site

  • 四季

Things to do

  • Full-service spa
  • Hot springs
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Full-service spa

  • Hot tub
  • Hot/mineral springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 1996
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3025 to 3025 for adults and JPY 1815 to 2178 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shinshu-matsushiro Royal
Shinshu-matsushiro Royal Hotel
Shinshu-matsushiro Royal Hotel Nagano
Shinshu-matsushiro Royal Nagano
Shinshu Matsushiro Royal Hotel
Royal NAGANO
Royal Hotel NAGANO
Mercure Nagano Matsushiro &
Mercure Nagano Matsushiro Resort Spa
Mercure Nagano Matsushiro Resort & Spa Hotel
Mercure Nagano Matsushiro Resort & Spa Nagano
Mercure Nagano Matsushiro Resort & Spa Hotel Nagano

Frequently asked questions

Is Mercure Nagano Matsushiro Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Nagano Matsushiro Resort & Spa?

As of 23 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Nagano Matsushiro Resort & Spa on 8 Dec 2025 start from ₹4,823.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Nagano Matsushiro Resort & Spa?

Self-parking is free at this property.

What time is check-in at Mercure Nagano Matsushiro Resort & Spa?

Check-in start time: 3 PM; check-in end time: 1 AM. After-hours check-in is not available.

What time is check-out at Mercure Nagano Matsushiro Resort & Spa?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Mercure Nagano Matsushiro Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is Mercure Nagano Matsushiro Resort & Spa located?

Located in Matsushiro, this spa hotel is within 1 mi (2 km) of Matsushiro Castle and Former Matsushiro Literary and Military School. Nagano Olympic Stadium and Nagano Prefectural Museum of History are also within 6 mi (10 km).

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Reviews

Mercure Nagano Matsushiro Resort & Spa Reviews

8.0

Very good

8.2

Cleanliness

7.8

Location

8.0

Staff & service

8.0

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 239 out of 617 reviews
Rating 8 - Good. 212 out of 617 reviews
Rating 6 - Okay. 102 out of 617 reviews
Rating 4 - Poor. 38 out of 617 reviews
Rating 2 - Terrible. 26 out of 617 reviews

Reviews

10/10 Excellent

Alex

Liked: Staff & service, property conditions & facilities
Onsen was nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay :) the hotel was clean and beautiful and my room was very comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Mattie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
The area is picturesque with nice views of the mountains. There are two supermarkets and a petrol station close by. The interchange for the highway is 2 minutes away. There are a number of restaurants fairly close. The yakiniku restaurant gets booked up pretty quick so be sure to make a reservation. The former Sanada residence and military school are worth taking a look at too. They are just a couple of minutes away. The hotel itself is fresh and clean, with free sparkling wine, beer and snacks in the evening, then free spirits as a nightcap from 9pm. The onsen baths are a good size with access to a smaller outside rotenburo. The Japanese style room we stayed in was spacious with a separate seating are next to the window with a mountain view.
Stayed 2 nights in Sep 2025

6/10 Okay

ignacio

Liked: Property conditions & facilities, room comfort
For 250.00 a night, I would expect breakfast to be included. They did not. Hotel has a very 60's feel to it. The hallways smelled dusty. Staff was pleasant, as all Japanese are.
Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Best accommodations and location for the price.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yuko

Liked: Cleanliness
The room was spacious and comfortable. The facilities are old but clean (though I noticed some water stains in the toilet). The check-in staff was kind and helpful, but the person I spoke with on the phone tried to charge extra for breakfast even though it was already included, which felt unreliable. However, the bath and breakfast were excellent, so I’m satisfied overall and would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were amazing!
Stayed 3 nights in Feb 2025

4/10 Poor

Matthew

Disliked: Cleanliness
Poorly staffed and dated rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Fazuly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and the onsen was good
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The staff were extremely helpful and the free lounge twice a day was a real bonus
Stayed 3 nights in Dec 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities
Food quality is good, the hotel is a bit old and need to refurnish
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service
there was no chance for breakfast as too many people are at the waiting list. the price of over 40,000 yen is definetely too much expensive for this quality.
Stayed 1 night in Jul 2025

4/10 Poor

Takanori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was great and you will love it. But they gave us wrong room although I booked bigger room online and the room’s floor had huge stains. And when I stayed there, men’s hot spring was broken and we had scheduled for sharing one hot spring space and it was so crowded and I couldn’t relax at all. That was my unlucky experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Amélie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for the low price we paid !
Stayed 4 nights in Jan 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, location was a bit hard to get public transportation sometimes
Stayed 3 nights in Feb 2025

10/10 Excellent

Racielle Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen! Quiet and relaxing experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been by far one of the best hotels. The room isn’t of super high end luxury, but the onsen was one of the best. The buffet for breakfast competes with the level of a high end Las Vegas resort. And staff is excellent and multilingual.
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet
Stayed 5 nights in Jan 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the mountains and walkable distance to Matsushiro Castle Ruins. The location is a bit far from Nagano City so I takes a bus to get back to city for more dining and nightlife options. Breakfast buffet was great with a huge variety of japanese and western choices.
Stayed 1 night in Mar 2025

10/10 Excellent

Alfred

Liked: Amenities
One of the nicest places we’ve ever stayed. Super nice room, huge amount of space, two very comfortable double beds. Very nice sitting area, great view. Very nice onsen, and very very reasonably priced. Can’t wait to go back. Highly recommended!!
Stayed 2 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good hotel. A bit away from the main area of town so the dinner choices are limited.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice onsen hotel for a good price

Very nice spacious onsen hotel with shuttle service from Nagano station. Abundant breakfast and dinner. Good reservation system for table if there are many guests, so you don't need to wait in line. Nice lounge with snacks and drinks.
Stayed 2 nights in Feb 2025

6/10 Okay

Elvia

The building is huge, but is old,furniture is old, bathroom hardly any lights. Couch had a stain. The onsen outside the rocks are chipping away n the rocks in the outside are accumulating calcium. Hotel staff very friendly.
Stayed 1 night in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel facilities are amazing. Room is ckean and spacioud. Onzen is fantastic. Laundry is excellent. Great view of ghe mountains.
Stayed 2 nights in Feb 2025