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"Everything was as expected"

"My family and I had a wonderful stay at the Hamilton. We were only there for one night, but we will definitely be returning for our next Mackinaw adventure. The staff was incredibly friendly and helpful throughout our stay. Our room was very clean, and the beds were extremely comfortable. The kids especially enjoyed spending time in the pool in the evening. The complimentary breakfast was a nice bonus and had everything we needed before heading out for the day. I highly recommend staying at the Hamilton if you’re ever in the area! "

"Everything about stay room breakfast was good our issues were with reservations and is not hotel fault we were there because loved one in near byhospital we made reservation for 3days not knowing what we needed shared that upon checkin well loved one was not ready to leave hospital yet tried to extend stay sold out we had to find elsewhere to stay not hotels fault fill rooms as you can.so we went elsewhere made reservations to return for more days as loved one still inhospital planning for sub acute care but unknown when wee made longer stay this time so we are not made to leave and sell out again. We did not need all the days as they moved loved one to 3 hours away could not get refund for unused days i can understand 1 day to cover cost if unable to rent and refund 2nd a3rd and 4th but none were we bought insurance this time and having difficulties on collecting still trying weeks later so while hotel is a nice place if you don't 100% know what you need buying on Expedia may not be best options i don't travel alot so i am sure many know how to handle things like this we did not and have our focus on our loved one and still trying to get our insurance to pay no luck so far so blossom got 3 days paid for room twice us and who every they rented to and i paid two hotels for same 3days Once again hotel was nice clean everything good but not flexible on reservations so recommend finding out how to get flexible reservations when travel is uncertain so you dont "

"It was good the pro"

"I loved how many more games were in the arcade"

"Pool was great, had a great stay. "

"You guys change that much for the pool and room you should at least have breakfast not just coffee "

"Didn't get a chance to use it closed at 9pm Didn't open until 10am so it was close to check out"

"The staff was outstanding! Need a transfer to and from the airport, they are attentive, timely and oh so nice! Extra towels or blankets, they're response is immediate. Candidly, the staff and hotel rivaled 5 star resorts my husband and I have stayed at with regards to service and hospitality. A special thank you to Marsha who cheerfully drove us back to the airport at 4am. Restaurants within walking distance. "