Decent stay but some issues. upon check-in, I was given a room on the 3rd floor that had red spot on the bed and holes in the pillow cases. For the nightly rate, unacceptable. I called Shannon at the front desk and she was gracious and prompt in getting me into another room on tue 13th floor. I later asked for a dental kit and 2 hours later, no one had delivered the kit as I was told so I had to go to the front desk, Shannon was no longer there and two employees were visibly hanging out and talking behind the desk - did not even remember the call for the dental kit.