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"Around 11:45 PM, while we were already in bed, a staff member in uniform knocked loudly on our door. When I opened it, he told us we were “not supposed to be there.” This was very surprising, as we had checked in properly, received our keys, and settled in for the night. This situation reflects a clear miscommunication between the front desk and management, but it should not have been handled by disturbing guests at that hour. The approach was inappropriate and the tone came across as quite rude. We did stay the night, but the experience was very unsettling. I hope you can address this internally to ensure it doesn’t happen to other guests."

"Great place to stay. Short walk to many downtown attractions & the stadiums in Detroit."

"Location is amazing. Friendly staff the room and hotel was very clean ."

"Great Hotel to see the Tigers or Lions game! Quick walk Great Soulful restaurant around the corner of the hotel."

"Great location and quick valet"

"This is my go to hotel for Detroit. If you are going to any of the professional games, than this is the place to stay. They offer free shuttles to and from the games. And the offer free parking. It has a casino a several restaurants onsite. I would highly recommend. Rooms are clean, comfortable. Staff are always welcoming and willing to help.check-in was at 4:00. I arrived at 2:00 and was able to check in with no problem."

"Did not worth the price , the key couldn’t work we had to go down to change it, call for towels he said I have to come down and get it myself"

"Would’ve been better had the bar been open longer than 11pm on a Friday night. But overall property very nice and comfortable."

"Nice rooms and the hotel staff is excellent. The restaurant staff seems inadequate from a size standpoint, service should be better and it has been in previous years. Food is delicious, always. The bar has been under renovation for much too long and the old space was fantastic. Hopefully the renovation will be worthwhile if it ever gets completed. The hotel location is fantastic."