Search Luxury Hotels in Madison Heights

"5 star"

"Cool"

"Great parking"

"No one knew how to connect me to internet. I asked for bedding for the sofa bed. I received one sheet and a blanket and pillow. Had to ask for an additional sheet incorrect charges on my bill that the desk corrected. It is nothing like the Westin in Nashville, Tennessee. It was so disappointing."

"Staff not very attentive or helpful. Rooms not clean at all"

"Around 11:45 PM, while we were already in bed, a staff member in uniform knocked loudly on our door. When I opened it, he told us we were “not supposed to be there.” This was very surprising, as we had checked in properly, received our keys, and settled in for the night. This situation reflects a clear miscommunication between the front desk and management, but it should not have been handled by disturbing guests at that hour. The approach was inappropriate and the tone came across as quite rude. We did stay the night, but the experience was very unsettling. I hope you can address this internally to ensure it doesn’t happen to other guests."

"Location is amazing. Friendly staff the room and hotel was very clean ."

"Great location and quick valet"

"The room was dirty and very outdated. The bathroom door was held together with screws because it had clearly been broken into. There was a wrap for smoking or something and a huge hole on top of the cupboards. It was not well maintained at all. There was constant traffic of cars and people all night long. I would never stay here again."