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"Great location. Very luxury. Very nice staff."

"It was so amazing! The manager/director Gusipeo ( I am sure I missed spelled his name)updated our room and we didn’t even ask for it. He greeted us every morning at Breakfast and gave us great site seeing ideas. "

"Amazing staff! The hotel gave us an upgrade because we were traveling with a baby."

"Everything excellent "

"We stay there whenever in Venice. The staff is friendly and accommodating to all requests. The terrace on Grand Canal is a wonderful place for hanging out and the hotel is an easy walk from St. Marks, museums and designer shops. Breakfast is included and abundant, and drinks and/or snacks outside on the terrace is a joy in good weather. The 7th-floor bar and restaurant provide a breathtaking panorama of the city. "

"This was such a lovely property-my room had views of the gorgeous central station and parks surrounding. Staff and service were so very nice and helpful-dining at The Terrace was fabulous and again—-that view was magnificent. Was a female traveling alone and felt so safe and comfortable. Thanks for a memorable trip!"

"POOL SIDE "

"Great place "

"I have already recommended this hotel to family and friends. This was our experience and we all missed it as soon we had to leave Florence : - welcome you receive at the door (no standard check in desk- instead you give staff your passports and they do their magic while you and your family enjoy delicious drinks in a very elegant and comfortable waiting room) - the staff anticipating your needs (we are not good planners and they booked for us both attractions and train tickets; suggested and...

"A very beautiful and old Villa in the outskirts of Florence. Some wear and tear included. "