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"Needs updating. Carpets were stinking. Breakfast was poor with not much being served unless asked for. Staff looked exhausted, tired and over worked. "

"The complimentary breakfast was denied by hotel on both days although booking email clearly states that it's included. The bathroom shower and fittings were totally rusted and leakage water flowed into the room. The hotel staff and hotels.com did not care to help and resolve despite calls to front desk and customer service number."