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"Friendly & Helpful"

"Great location. Hotel showing some weather. Food great. Pool and gym smaller than expected. Staff very professional and hospital. Horizon lounge and paying for breakfast in advance well worth it. "

"I enjoyed a relaxing and enjoyable stay at the Carlton hotel. My room was very nice, comfortable bed, clean, nice decor. The Carlton Hotel is in an excellent location opposite the famous Raffles Hotel. It is close to Raffles City shopping centre, City Hall MRT, streets of small shops, underground arcade that leads to Suntec City. All the staff at the Carlton Hotel were excellent, courteous, helpful and friendly."

"Always enjoy my stays here - breakfast can be a bit overcrowded so need to select an early time - variety is consistently good and staff are always so very helpful ( Suggestion : please place instructions on hot water pump in chinese for your oriental guests who struggle and maybe have 2 chefs on egg station at busy times? ) Location is excellent for getting around Singapore via bus MRT or underground passage ways ."

"We had access to the Fairmont gold lounge where the service and attention to detail were 5🌟 A wonderful location with all attractions a short grab or MTR ride away. I would certainly recommend this hotel to any traveller wanting the best from Singapore. "

" good location"

"We have spent a week here and to be honest its very middle of the road. The beds and pillows are horrible, the beds are so hard and the pillows are so soft. We had a mix up with our booking and after booking a superior room to begin with we changed to a deluxe the second day. Honestly the superior rooms are tiny, with only double beds (not even a queen) 1 night in this cage was enough. Breakfast each day was ok, a bit limited and very repetitive after a week. This hotel was in an unreal location it just lacked any real appeal in any aspect. I probably wouldn't stay here again. "

"Fantastic hotel superb facilities and the staff were amazing "

"Exceeded expectations. Check in with quick, no long queues. Spacious and the staff were amazing. All very friendly and polite. Really good location, good size room and a huge bed big enough to sleep 2 adults and 2 kids age 7 and 9! Would highly recommend and will definitely book this hotel again for our next trip "