Egyptian cotton sheets, premium bedding, minibar, in-room safe
Check availability

Reviews of Hotel WTI Airport

3 out of 5
Hotel WTI Airport
L-317, Near Delhi Airport, Mahipalpur, Near Bank of Baroda, New Delhi

Reviews

6.4
Rating 10 - Excellent. 48 out of 149 reviews" "
Rating 8 - Good. 20 out of 149 reviews" "
Rating 6 - Okay. 26 out of 149 reviews" "
Rating 4 - Poor. 16 out of 149 reviews" "
Rating 2 - Terrible. 39 out of 149 reviews" "

6.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

s.

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The booking expedia and booking group should update hotels regularly otherwise misleading the public to make their commission. this is a dirty trick to make money. I have no vocabulary to describe about your service providing.to customers.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ankit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd stay after December 23. I got very much change in cleaning and services. Rooms was very neat and clean and staff r very co-operative. Very safe place to stay for family and senior citizens. I booked again for my parents who is coming from states next month. Thanking you
Stayed 1 night in Apr 2024

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities
One of the good choices if you are looking for a hotel near Delhi airport . The rooms are big and clean . Desk staff is well trained and very polite . Thank you hotel Wti airport .
Stayed 1 night in Apr 2024

10/10 Excellent

Varun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Service Near Delhi Airport. Thank u for pick up.
Stayed 1 night in Apr 2024

10/10 Excellent

ABHISHEK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanking you Ram for nice service. Also very thankful u for timely complementary pick-up for the Airport.
Stayed 1 night in Apr 2024

4/10 Poor

Louigi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty place and it doesn't look anything like the pictures
Stayed 1 night in Mar 2024
Response from Ram Misra on 3 Apr 2024
Dear our Valuable guest, In some photo brightness is more but rooms are the same. We are selling very less price with complementary transfer mostly for our NRIs. You could not get five star facilities in this price. Thanking you for review.

4/10 Poor

Davinder

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room condition was below average door lock was broken
Stayed 1 night in Mar 2024
Response from Ram Misra on 1 Apr 2024
Sorry for the inconveniences caused. We already fixed the lock problem.

2/10 Terrible

Vitaly

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

A V

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Yi-Hsiang

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

maddalena

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Sanjiv

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Drop off and pick up from airport was smooth. The perception I had was that there had been a management shake up as overall improvement to attention to detail. The kitchen staff delivered food on time. The buffet breakfast was limited but the staff were happy to make food when requested. The only issue was the delayed room cleaning. It seemed the room would always be cleaned when i returned back after my day out rather than when the room was empty.
Stayed 7 nights in Oct 2023

4/10 Poor

Shamus

Liked: Staff & service
Disliked: Cleanliness
Despite having sent our itinerary to the hotel 2 days in advance, and trying to receive confirmation from them many times, we arrived at the airport at 2:30am and the promised transportation wasn’t there. We had to take an airport cab which was much more expensive than an Uber(which we couldn’t call as our sims hadn’t activated yet). Upon getting to the hotel, they said it was full so they took us across the road to their sister hotel, which was pretty filthy, but quiet. We were too tired to protest and just went to bed. They then woke us by calling to remind us to go for breakfast at 8:30 and 9:00am, which might be viewed as considerate if not for we hadn’t slept for 2 days. After a modest breakfast(an omelette and nice coffee) they moved us to the main hotel and the room was much cleaner, but louder. The hotel is in a very busy side area a few minutes drive from the airport, it’s definitely not an area everyone will want to be in, but we felt safe and enjoyed the surrounding markets. The lady at the front desk was very helpful and friendly as were the majority of the staff. The second night the phone rang us at 2am for no known reason. This is a very busy hotel at night with many people arriving between12pm-3am so it’s not somewhere you can rest easily. But it’s very close to the airport so it is convenient. If you’re travelling on a very tight budget then make sure they put you in the main hotel if you decide to stay here. But I’d recommend trying another hotel.
Stayed 2 nights in Sep 2023

2/10 Terrible

Nancy

Stayed 1 night in Sep 2023

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is permanently closed. They gave us no notice of this. We turned up to find a notic on the door and the need to find another hotel.
Stayed 2 nights in Aug 2023
Response from Ram Misra on 22 Sept 2023
Dear Sir, Sorry for the inconveniences caused. Due to G-20 security reasons local administration closed Most of the Hotel in this area.

6/10 Okay

sivasubramanian

Stayed 4 nights in Aug 2023

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied.
Stayed 1 night in Aug 2023

4/10 Poor

Kartik

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No electricity when we reach there in hotel
Stayed 1 night in Jul 2023

10/10 Excellent

Karan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
when we arrive in new place its all about our safety that i felt here. 24x7 room service really impressed me alot .on time reporting of staff. special thanks to mr pradeep .
Stayed 1 night in Jul 2023

8/10 Good

Glen

Travelled with partner
Liked: Staff & service
Only a short stay for us. Staff were great, airport pick up was perfect. They send driver to the multilevel car park to get you, so you need to walk a bit, and will need wifi or local SIM to arrange the pick up. 10 - 15 min drive from terminal. Hotel, area, etc. all as expected for mid-price accommodation in Delhi. We'd stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service h
Stayed 1 night in Jun 2023

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities
Complementary Airport Pickup and 24x7 kitchen made our stay comfortable.
Stayed 1 night in Jun 2023

10/10 Excellent

tasaduq

Liked: Property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Ngoc

Stayed 1 night in Jun 2023

8/10 Good

Rajinder

Stayed 2 nights in May 2023
Response from Ram Misra on 31 May 2023
Dear Sir, Thanking you for giving us 8/10. We will definitely ameliorate ourself to get 10/10.

2/10 Terrible

Pravat

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Worst hotel I have ever stayed in. Very dirty. They provided unsafe water to drink. Door lock is broken. Bad smell every where. Breakfast had very limited items and atmosphere was very hot. Super dirty. Outside was horribly stinky. Staff were ok.
Stayed 1 night in May 2023
Response from Regards, Ram Mishra on 30 May 2023
Dear Sir, We have great regret for the inconveniences caused to u. We are known for our service and cleanness and thats why we get sold out all time. We have puting an enquiry in the case and assure that it wouldnot happen further to our any guest.

2/10 Terrible

RAJA SEKHARA REDDY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to roam around for 1 Hr to find the hotel as it was renamed
Response from Ram Misra on 30 May 2023
Dear Sir, We always provide pick up services from airport and request our every guest to avail this. Sometimes airport taxi driver roaming here and there to beguile our guest.

10/10 Excellent

Updesh kaur

Stayed 1 night in May 2023
Response from Ram Mishra on 30 May 2023
Thanking giving us full mark looking for your visit again.

10/10 Excellent

R P

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2023
Response from Ram Misra on 30 May 2023
Thanking u for your review.

10/10 Excellent

Satyam

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good amenities. Good option for transit. Thanking u for commentary transfer from Airport.
Stayed 1 night in Apr 2023
Response from Ram Misra on 30 May 2023
Thanking u sirLooking for your visit again.

4/10 Poor

juhi

Stayed 1 night in Apr 2023
Response from Ram Misra on 30 May 2023
Thanking for your review

6/10 Okay

Evans

Stayed 1 night in Apr 2023
Response from Ram Misra on 30 May 2023
Thanking u for your review

6/10 Okay

Cheryl

Travelled with family
Disliked: Staff & service
The reason we stayed was due to location as we had a short stop 12 hrs between flights. We were very disappointed to have our pick up - transfer not occur- called the hotel many times over 90 mins from the airport with no answer and had to find our own way from Delhi. We simply needed a shower and a bed - which was OK. They did however arrange transfer back to airport next day which was problem free.
Stayed 1 night in Mar 2023
Response from Ram Misra on 8 Apr 2023
Dear Our Valued Guest, We have great regret for the inconveniences caused due to transfer. Prior information is necessary to avail our complementary transfer as you availed during departure. Regards,

8/10 Good

Prashantha, Hillsborough

Liked: Cleanliness, staff & service, property conditions & facilities
This property is value for money. Even though some parts of the room may need repairs, overall I am satisfied with service and other services.
Response from Ram Misra on 8 Apr 2023
Dear Sir, Thank you for your positive comments. We are very glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look for ward to welcome you back soon. Sincerely, Regards,

6/10 Okay

Fleur

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The Positives: I booked this hotel mainly because the manager, Mr. Ram Mishra was very responsive to reviews. I found him to be soft spoken and pleasant. The main plus point for me was their airport pickup service. It was the second reason for my booking. The rooms are large, the bathroom was clean. The Negatives: Very stressful locating the taxi that Mr. Mishra had sent for us. I would suggest to the hotel that they allocate a precise location for pickup and provide detailed instructions in advance to their guests so that first time visitors know exactly where to go and what to do as people could have network problems. On arrival we WhatsApp'd the hotel as instructed and were told we'd be picked up outside at Pillar no. 8... which is perfect... however, a few minutes later the taxi driver called to say come to the parking! We were at a loss not knowing where to go or how to get there. Waited outside the airport Exit for at least half an hour before we managed to meet up with the driver. It would have been perfect if we could have just gone to pillar 8 as Mr. Mishra told us to instead of having to wander around looking for the parking. Very stressful! Wanted to relax with a beer after long trip but no real restaurant. The man offered to buy it and deliver to room (for a price). Not ideal! Extremely noisy room over the kitchen. Sounded as if under a bowling alley all night! No hot water in the bathroom, but Reception quickly sent a tech to check & repair the geyser.
Stayed 1 night in Feb 2023
Response from Ram Misra on 8 Apr 2023
Dear Sir, Thanking for your appreciation and also negative point also. Pick up point we keep always at Pillar No. 16 at the front of Gate No. 6. Geyser at all room in working condition and hidden and there is switch. I assure our further guest i will personally take attentions of transfers from Airport. Regards,

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique about property is that they can join with Expedia and loot the customer with 3times of the actual cost sold in MMT (actually it is less worth than even that amount)
Stayed 4 nights in Feb 2023

2/10 Terrible

Grace

Disliked: Amenities, property conditions & facilities
Close to the airport. The hotel is dirty. Room not clean and made up when checked in. The whole facility is dirty. Table cloth on dining tables not changed. Limited breakfast selections. Areas surrounding hotel is dirty. Very noisy. Cars constantly hoking.
Stayed 1 night in Feb 2023

4/10 Poor

Frances

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pictures don’t quite match actual what hotels.com
Bed had no mattress cover. One wall had a big stain on it. Toilet water has to be turned on to fill tank so it can flush and then turn water off as tank leaks. Called 2x to find out shuttle but no answer. Sent two WhatsApp messages and two emails w/o being acknowledged. Finally did get a message about the shuttle, however the phone number was not valid on WhatsApp and the hotel didn’t answer their phone. Asked someone to make phone call for me. Young lady at front desk was very helpful. Not a very good area to walk around. Poor sidewalks and you end up walking in the street. Lots of car horns all the time.
Stayed 1 night in Feb 2023

4/10 Poor

Satyam

Disliked: Cleanliness, amenities, property conditions & facilities
The room was really dirty and was nowhere close the pictures that are shown online. The sheets and comforter had not been changed and the housekeeping was reluctant in giving out extra sheets.
Stayed 1 night in Jan 2023

2/10 Terrible

gian paolo

Disliked: Cleanliness, property conditions & facilities, room comfort
Please avoid
The place was filthy and everything looked worn and unfit for business. The road outside very noisy. Breakfast room looked like post apocalyptic site. Towels and sheets were dirty. Bathroom mat had two insects splat on it. The worst hotel I've ever been (including youth hostels).
Stayed 1 night in Jan 2023

4/10 Poor

Lobsang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were pleasant and they tried their best. The rooms need an upgrade. The pictures on the website must be taken when the hotel was first opened. Actual rooms appear completely different.
Stayed 2 nights in Jan 2023

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cab from the hotel picked us up and drove us to the airport. The electric kattle, tea, coffee were in room. The hotel staff was very helpful. Convenient location, close to shops, restaurants, metro station
Stayed 2 nights in Jan 2023

6/10 Okay

Mary Kempisty

Liked: Staff & service
Service was good. Location was farther from the airport than advertised. Unsecured lock on door. Tv didn’t work. Many other options closer to airport if that is what you are looking for. Would not stay here again.
Response from Ram Misra on 19 Jan 2023
Dear Ms. Kempisty,Thanks for your appreciation about our services. Guest have to travel one more mile these days to reach any hotel at vicinity due to some construction work going at he Airport Area and we could not stop it. We are providing transfer services to and fro from the Airport to avoid this. There is electronic Ozone lock at the door and it is hundred percent safe. We pay monthly subscription to our cable operator, it works always and for the assistance our bell desk to help our guest 24x7. Really, there is lot of options at the airport but you wont get centrally heating system in the room at 30-40 range except ours. You will have to pay 200-300 to get this type of rooms & service at five stars. This is a transit hotel to facilitate our NRI Guest and not a resort. We & our team always try to give our best to our guest. We have great regret for inconveniences caused. We are committed to consistently provide warm, efficient and discrete service to our guest. Regards,

2/10 Terrible

Arthur

Disliked: Staff & service, amenities, property conditions & facilities
DO NOT BOOK AT THIS HOTEL! First off, the address is not correct. My taxi driver had to pull over several times to find someone who could help us. I had to pay an extra $20USD because the taxi driver demanded it. When I arrived, the hotel was an absolute disgusting place. The chairs in the room were stained, the towels were gross, and the bed was so old I put towels down so that my skin would not touch any part of it. I repeat - DO NOT BOOK HERE!
Stayed 1 night in Dec 2022
Response from Ram Misra on 11 Jan 2023
Dear Our Valued Guest, I have great regret for the inconveniences caused and I understand your emotion against the taxi driver who harrassed u. Perhaps u did not stay at our Hotel. Airport drivers always beguile our guest to other small and infamous hotel in lieu of get 50 percent commission of your hotel price. That's why I always mention, to whatapp us your flight timing to arrange a taxi for u from the Airport. Once again we say sorry for the incovenices u faced and looking for your next visit to avail our true hospitality.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Staff is always very pleasant and extremely helpful. The property is a bit run down and dirty and not what it appears in the photos.
Stayed 4 nights in Dec 2022
Response from Ram Misra on 11 Jan 2023
Dear Our Valued Guest, Thanking you for your positive review. Our property is just 3 years old and all the fixtures and furnitures are new except lighting. U never get any hotel rooms photo as bright as u exactly see on website. Because at time of inauguration every hotel do photography and same picture upload at the website. I will try to upload some new picture of room to get live picture of our rooms. Best Regards,

6/10 Okay

Sloane

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The driver was on time to pick up and drop off to the airport. But the hotel was extremely loud all night, an employee was shouting in the hallway just outside my room and slamming doors until late late into the night. They also tried to charge me for "parking" even though I got dropped off and picked up, they were literally trying to shake me down for cash only. It was pretty sketchy but the room itself was nice enough.
Response from Ram Mishra on 31 Dec 2022
Dear Our Valued Guest, Thanking you so much for your positive comments for our services and rooms. You got timely pick up at mid night from the airport as you mentioned. If you make wait our driver more than half an our at the the airport you definitely pay extra parking charges. That's i always write to message me after immigration. We are perfectly calm and cool may that time some group checkout disturbed you a little. Thanks again.

8/10 Good

Glen Adrian, Bradley

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient to the airport and a great value with breakfast, newspaper, airport pickup, chai and bottled water on arrival. Nice people!
Response from Ram Misra on 28 Dec 2022
Dear Guest, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope and believe you will visit us again. Best Regards,

10/10 Excellent

Laura Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Professional, with Great Food
Hotel WTI Airport is an excellent choice. It's a good price, has convenient airport pickup, as well as clean and pretty rooms. Their large menu had many authentic Indian dishes, and the food is very tasty. Staff is very friendly and helpful. Highly recommended.
Stayed 1 night in Dec 2022
Response from Ram Misra on 28 Dec 2022
Dear Valued Guest, Thank for sparing time to share your recent experience with us! I m thrilled to know that you have memorable stay.We are committed to consistently provide warm, efficient and discrete service to our guest, so your kind appreciation and acknowledgement is our greatest reward. The team WTI is looking forward to welcome u back on your next visit. Best Regards,

4/10 Poor

Ezan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
really rundown property. linen and pillows were questionable and room cleanliness was below standard
Response from Ram Misra on 28 Dec 2022
Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Best Regards,

8/10 Good

Pallavi