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The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.

Excellent team flexible check in and great location. Room and hote immaculate

GOOD LOCATION AND FRIENDLY STAFF

Excellent location just four minutes’ walk from 9/11 Memorial Pools and Museum. Warm welcome from staff. Clean and comfortable room. Excellent bar area in the evening and efficient good value breakfast deli.

Really nice hotel with a pleasant roof terrace and great staff; the free coffee all day was a nice touch as were the free croissants first thing. Lots of interesting food options nearby - iconic dining at: The Roxy; Bubby’s and Katz Diner were all only a short walk away. There are good transport connections via the nearby subway station and it sits in a very friendly and safe neighbourhood on the border between Chinatown and Little Italy.

Was all good, view on my side wasnt the best but was clean and not as small as i expected. very compact.

We had a fantastic few days at the Westin. The staff were so helpful. It was central for everything, especially the subway. The bed and pillows were the most comfortable I have ever experienced. I would definitely recommend this hotel.

Fantastic hotel. Great location

I really appreciated this hotel being my base. The staff were phenomenally friendly, welcoming and helpful. That made a big difference to me as this was my first time in NY, on a ten day trip alone. A big adventure. The mattress was firm (very important) AND there were feather pillows. Close to travel and amenities. It’s listed as three star. I see it as four star. Very good value for money.

Great location, friendly staff, nice and tidy rooms… will stay again

Fantastic location. Close to major attractions and subway stations. Not much noise in the night.

The hotel was a perfect base for visiting New York. The rooms were clean and comfortable. The refillable water bottle station by the lift and fridge in the rooms were a nice touch. Staff were super friendly and helpful. Nice and close to WTC subway/PATH. O’Haras bar just round the corner too!

Lovely small boutique hotel in a great location downtown away from the main hustle and bustle. Staff were friendly and helpful, rooms were clean and quiet with a great shower and complimentary toiletries. Tea and coffee facilities in the lounge 24/7 plus a complimentary breakfast of pastries and orange juice which was a welcome surprise. It is a little dated and could perhaps do with some modern decoration but this didn't really distract from a great stay.

Great location. Excellent sound proofing from the street and other rooms. Comfortable and clean. Excellent stay all round.

It was just as I expected. It was not noisy at all (being so close to Times Square). I booked a room with a bunk bed and it was as small as shown in the pictures so definitely as expected. Stay was comfortable.

Good location