Search Hotels Near Charles Memorial Park, New York

"Beds are terrible "

"I booked the junior suite with the large balcony on the second floor & the property staff put me in a much smaller room on the third floor. When they were told of their mistake, they told me to contact Expedia for any issues, concerns, or refunds. When i asked for a receipt that reflected the room in which i had to stay, they told me the receipt will look like the one i received from my booking, even though i never stayed in that room. Their towels & washrags were heavily stained. When house keeping was told, they brought new towels that were still stained. The mirror in the bathroom was broken & swinging loose. Now the property staff are trying to give me the run around on my receipt, telling me they have to make a receipt & that I’ll get it via email within 24hrs. I told them i need that reflected in writing because i have no guarantee that that email will be sent. They told me once again they need to contact their manager. "

"Convenient place to stay when at JFK International Airport. "

"The staff is very friendly and although Broadway is a little rough around the edges if has many convenient shops and restaurants and close to a subway stop. It would be nice to have a decaf option in the lobby and the TVs in the rooms didn't always function the best, but I will come back."

"There is no on-site parking available. We had to find street parking and ended up getting a ticket for parking in a "No Standing" zone. I guess you can't park in those. The room next to us was VERY loud. But the guy at the front desk did take care of that, so kudos to him. There is no true bathroom in the room. The sink sits in the entry way of the room itself. There is a small room with a toilet. The shower opens into the main room with a curtain covering it. Also, there was no hot water. It was just lukewarm. "

"The room is exceptionally clean and the staff are very professional. I have truly enjoyed my stay here."

"We only stayed till 4am to catch our flight. Had to pay for shuttle since the hotel's free shuttle doesn't start till 6am. Which leaves a lot of people paying. I wouldn't have picked this hotel if I had read the fine print."

"Rooms as expected for price category. Excellent shuttle service."

"Service is not good "